3 Install and Configure the Recipe

On your Oracle Integration instance, install the recipe to deploy and configure the integration and associated resources.

1. On the Oracle Integration Home page, in the Use a recipe/accelerator section, click View all.
2. Find the recipe you want to install, then click Get.

   A message confirms that the recipe was successfully installed, and the recipe card shows In use.

3. Click Configure on the recipe to configure its resources.

   The project workspace opens, displaying all the resources of the recipe. Configure the following resources before you activate and run the recipe.

Configure the Oracle Zendesk Connection

1. In the Connections section, click the connection name.
2. In the Properties section, enter the following details:

   Field	Information to Enter
   Connection Type	Leave REST API Base URL selected.
   Connection URL	Enter your Zendesk URL, for example, https://my.zendesk.com/

3. In the Security section, enter the following details:

   Field	Information to Enter
   Security Policy	Leave Basic Authentication selected.
   Username	Enter the user name of the integration user account created on Zendesk. See Configure Zendesk.
   Password	Enter the password of the integration user account created on Zendesk.

4. Click Save. If prompted, click Save again.
5. Click Test to ensure that your connection is successfully configured. In the resulting dialog, click Test again.

   A message confirms if your test is successful.

6. To return to the project workspace, click Go back .

Configure the Oracle Box Connection

1. In the Connections section, click the connection name.
2. In the Security section, enter the following details:

   Field	Information to Enter
   Client ID	Enter the client ID of the OAuth application created in Box. See Configure Box.
   Client Secret	Enter the client secret of the OAuth application created in Box.
   Scope	Enter root_readwrite.

3. Click Save. If prompted, click Save again.
4. Click Provide Consent.
5. In the resulting Sign in dialog, enter your Oracle Integration user name and password, and click Sign in.
   You'll now be redirected to box.com, where you are prompted to authorize the connection to the Box OAuth application created previously.
6. On the Box web page, click Grant access to Box.
   You're informed that access to Box is allowed. You can now switch back to the Box Connection window of Oracle Integration to test your connection.
7. Click Test to ensure that your connection is successfully configured. In the resulting dialog, click Test again.
   A message confirms if your test is successful.
8. To return to the project workspace, click Go back .

Configure the Lookup Table

Edit the lookup table and enter the ID of the parent folder in Box within which all folders for Zendesk organizations must be created.

1. In the Lookups section, click the lookup name.
2. Against the ParentFolderId field, enter the ID of the parent folder in Box. See Configure Box.
3. Click Save. If prompted, click Save again.
4. To return to the project workspace, click Go back .