Review Your Network Configuration

The robot agent polls Oracle Integration for work. The robot agent must be able to contact Oracle Integration so that it can poll for work, and your network must allow this polling to occur. Additionally, identify the correct network location for environments.

The robot agents need internet access for proper execution because they rely on several external services and components. When a robot agent starts for the first time, it will download the required dependencies for execution from the public internet.

  1. Review your organization's network configuration. Ensure that the robot agent can poll for work by contacting Oracle Integration.
    For example, ensure that your corporate firewall allows outbound calls to occur. If you need to update your allowlist, see Obtain the Inbound and Outbound IP Addresses of the Oracle Integration Instance in Provisioning and Administering Oracle Integration 3.
  2. Restricted internet access: If the computer that hosts the robot agent has restrictions on outbound connections to the public internet, you might need to update your network's allowlist to allow outbound access to the websites that are required for the robot to run. See Update Your Network's Allowlist.
  3. No internet access: If you have a secure VM setup in an air-gapped environment with no internet access, you can export the robots and their dependencies from an online source environment as a ZIP file. You can then import this ZIP file into an offline target environment and execute robot agents without internet access.. See Execute Robot Agents in Air-Gapped Environments
  4. Determine the appropriate network location for the environments that host the robot agent.