Synchronize a Salesforce User with a Customer in the SAP Commerce Cloud Application
This use case provides an overview of how to synchronize a Salesforce user with a customer in the SAP Commerce Cloud application.
- Create SAP Commerce Cloud (Hybris) Adapter and Salesforce Adapter connections.
- Create an app-driven orchestrated integration.
- Drag the Salesforce Adapter connection into the integration.
- Configure the workflow rule and outbound messages in the Salesforce application. The same WSDL must be uploaded in the integration.
- Drag and drop the SAP Commerce Cloud (Hybris) Adapter into the integration.
- Configure the SAP Commerce Cloud endpoint:
- On the Basic info page, provide an endpoint name, and click Next.
- On the Action page, select Create or Update, and click Next.
- On the Operations page, select Users as an object, select Create User as an operation, and click Next.
- On the Summary page, review your selections, and click Done.
- In the mapper, map the First Name, Last Name, Email, and Title elements to the respective fields of SAP Commerce Cloud.
- Provide the value for baseSiteId and the password (password must include at least one uppercase, lowercase, number and special character) in the mapper. The completed integration looks as follows.
- Specify the tracking variable, save, and close the integration.
- Activate the integration.
- Create the user in Salesforce. The same user now reflects on the SAP Commerce Cloud application.
- To verify the created user, log in to your SAP Commerce Cloud account, and go to User > Customers.