1 About This Recipe
Use this recipe to send a WhatsApp notification message to an Oracle ERP Cloud lead's new owner when the owner is changed.
Note:
This recipe is available as Oracle ERP Cloud — Twilio | Send Notifications to Lead Owners in the Integration Store. Oracle provides this recipe as a sample only. The recipe is meant only for guidance, and is not warranted to be error-free. No support is provided for this recipe.
Overview
This recipe sends a WhatsApp notification message to the newly-assigned owner of an Oracle ERP Cloud sales lead using Twilio.
To use the recipe, you must install the recipe and configure the connections and other resources within the recipe. When a lead's owner changes in Oracle ERP Cloud, the integration flow of the recipe is triggered. The recipe then receives the lead information and creates a notification message. Subsequently, Twilio is invoked by the recipe to send a notification message in WhatsApp to the newly-assigned lead owner's mobile number. Note that for the recipe to work, you must ensure that a mobile number is associated with the newly assigned lead owner.