Error While Refreshing the Metadata for the ServiceNow Adapter Connection

When you select the Refresh Metadata option from the Actions menu for the ServiceNow Adapter connection, a download error is displayed while downloading the metadata.

For example, assume you perform the following steps:

1. Go to the Connections page.

2. Search for and select the ServiceNow Adapter connection.

3. Select Refresh Metadata.

4. Click the information icon and check the status of the refresh.

   The status of that refresh should be completed. Instead, a download error is displayed.

Perform the following workaround to resolve this issue:

1. Log in to the ServiceNow instance.

2. Enter system properties in the search box in the left pane.

3. Select and click Web Services.

4. Select the Yes | No check box for the highlighted property.

   
   
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