1 About This Recipe

Use this recipe to synchronize contact records between Salesforce and Oracle B2C Service.

Note:

This recipe is available as Salesforce — Oracle B2C Service | Sync Contacts in the Integration Store. Oracle provides this recipe as a sample only. The recipe is meant only for guidance, and is not warranted to be error-free. No support is provided for this recipe.

Overview

This recipe creates a corresponding contact in Oracle B2C Service when a new contact record is created in Salesforce. After successful creation of contact, the Oracle B2C Service contact Id will be saved in the custom field of the Salesforce contact.

To use the recipe, you must install the recipe and configure the connections and other resources within the recipe. When a Salesforce contact is created, the integration flow of the recipe is triggered via platform events configured in Salesforce, and it creates a corresponding contact record in Oracle B2C Service. Basic data such as first name, last name, address, and so on, are synchronized between the two platforms.

System and Access Requirements

  • Oracle Integration, Version 21.2.1.0.0 or higher

  • Salesforce

  • Oracle B2C Service

  • An account on Salesforce with the Administrator role

  • An account on Oracle B2C Service with the Administrator role