Activate and Run the Recipe

After you've configured the connections and other resources, you can activate and run the recipe.

  1. Activate the recipe. See Activate a Recipe or Accelerator.
  2. Configure the basic authentication in ServiceNow for the integration flow of the recipe.
    1. After activating the recipe, obtain the metadata URL of the integration flow.
      1. In the Integrations section of the project workspace, click Actions Actions icon on the integration flow, then select Run details.
      2. In the Run details panel, copy the Metadata URL value.
    2. Use the metadata URL to configure a basic authentication in ServiceNow. This is necessary to invoke the integration flow in Oracle Integration from ServiceNow.
      See Invoke an Integration from ServiceNow in Using the ServiceNow Adapter with Oracle Integration 3.
  3. Run the recipe.
    Create an incident in ServiceNow.
    1. Log in to your ServiceNow | Developer instance as a system administrator.
    2. In the navigation pane, enter Incident in the Filter navigator field.
      The Self-Service menu displays all related modules.
    3. In the Self-Service menu, click Incidents.
    4. In the Incidents window, click New.
    5. Fill the required information in the incident creation form.
      Note the unique system generated incident number in the Number field of the incident form. For example, INC001234. The name of the folder that gets created in Box in step 3 must be same as this number.
    6. Click Submit.
      The new incident is created and displayed in the Incident window.
  4. Monitor the running of the integration flow in Oracle Integration. See Monitor Integrations.
  5. Check if a new folder is created under the Box parent folder.
    1. Log in to your Box instance.
    2. Search and navigate to the parent folder that you created earlier.

    3. Check if a new folder is created under the parent folder. The folder name should match with the newly created ServiceNow incident's number. For example, INC001234.

      Note that a shared link is also automatically created for the new folder. Click the link icon on the folder's row to open the Shared Link window and view the link.

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