Install and Configure the Recipe

On your Oracle Integration instance, install the recipe to deploy and configure the integration and associated resources.

Install the recipe on your Oracle Integration instance. See Install a Recipe or Accelerator.

After you've installed the recipe, configure the following resources:

Configure the REST Jira Connection

  1. In the Connections section, click the connection name.
  2. In the Properties section, enter the following details:
    Field Information to Enter
    Connection Type Leave REST API Base URL selected.
    Connection URL Enter your Atlassian instance URL, for example, https://myinstance.atlassian.net/.
    Enable two way SSL for outbound connections (Optional) Select No.
  3. In the Security section, enter the following details:
    Field Information to Enter
    Security Policy Leave Basic Authentication selected.
    Username Enter the email ID associated with your Atlassian account.
    Password Enter the API token you created in your Atlassian account. See Create an API Token in Your Atlassian Account.
  4. Click Save. If prompted, click Save again.
  5. Click Test to ensure that your connection is successfully configured. In the resulting dialog, click Test again.

    A message confirms if your test is successful.

  6. To return to the project workspace, click Go back Back icon.

Configure the REST Zendesk Connection

  1. In the Connections section, click the connection name.
  2. In the Properties section, enter the following details:
    Field Information to Enter
    Connection Type Leave REST API Base URL selected.
    Connection URL Enter your Zendesk URL, for example, https://my.zendesk.com/.
  3. In the Security section, enter the following details:
    Field Information to Enter
    Security Policy Leave Basic Authentication selected.
    Username Enter the user name of the integration user account created on Zendesk. See Configure Zendesk.
    Password Enter the password of the integration user account created on Zendesk.
  4. Click Save. If prompted, click Save again.
  5. Click Test to ensure that your connection is successfully configured. In the resulting dialog, click Test again.

    A message confirms if your test is successful.

  6. To return to the project workspace, click Go back Back icon.