About This Recipe

This recipe demonstrates how to use events to publish and subscribe account data from Salesforce to Oracle CX Sales and Oracle Autonomous Transaction Processing (ATP).

To publish and subscribe data using Events:
  • A JSON-formatted or XML schema event is created.
  • The Publish event action is used to publish the event created.
  • The Event integration pattern is used to create integrations that subscribes to the published events. The subscribing integration event is triggered when the integration publishing the event is run. Multiple integrations can subscribe to the same published event.

To use the recipe, you must install the recipe and configure the connections and other resources within the recipe. When an account is created in Salesforce, the first integration flow Subscribe Accounts from SFDC gets triggered. The integration subscribes to the outbound message from Salesforce and publishes the account event using the publish event action. This in turn triggers the following integration flows: CX Subscription for Accounts and ATP Subscription for Accounts. These integrations are created using the event integration pattern that subscribes to the published event. Subsequently, the integration flows creates a corresponding account in Oracle CX Sales and ATP respectively.

If required, you can add more integrations that subscribe to the account create event. In this way, you can synchronize account data from a source application to multiple target applications.

System and Access Requirements

  • Oracle Integration 3

  • Salesforce

  • Oracle CX Sales

  • Oracle Autonomous Transaction Processing

  • An account on Salesforce with the Administrator role

  • An account on Oracle CX Sales with the Administrator role

  • An account on Oracle Autonomous Transaction Processing with the Administrator role