About This Recipe
This is an application-driven recipe that creates a ticket in Zendesk whenever a case is created in Salesforce.
To use the recipe, you must install the recipe and configure the connections and other resources within the recipe. When a case is created in Salesforce, the integration flow of the recipe is triggered, and it creates a corresponding ticket in the Zendesk instance. Basic data such as subject, description, and priority are synchronized between the Salesforce and Zendesk platforms.