1 About This Recipe
Use this recipe to view details of an order from Oracle ERP Cloud in Oracle CX Sales and B2B Service.
Note:
This recipe is available as Oracle ERP Cloud — Oracle CX Sales and B2B Service | View Orders in the Integration Store. Oracle provides this recipe as a sample only. The recipe is meant only for guidance, and is not warranted to be error-free. No support is provided for this recipe.
Overview
This recipe creates a custom object OrderManagementPOC in Oracle CX
Sales and B2B Service when an order is created in Oracle ERP Cloud. The details of the order created can be viewed in the Oracle CX
Sales and B2B Service custom object in real time.
To use the recipe, you must install the recipe and configure connections and other resources within the recipe. When an order is created in Oracle ERP Cloud, the integration flow of the recipe is triggered, and the recipe creates a custom object OrderManagementPOC in Oracle CX
Sales and B2B Service. It is assumed that the Oracle ERP Cloud Account is already synced with the Oracle CX
Sales and B2B Service Account and the custom object OrderManagementPOC is created as child object of Account. The details (such as Item Name, Item Description, Order Status, Quantity Purchased, and so on) of the order created in Oracle ERP Cloud can be viewed real time on the OrderManagementPOC custom object created in Oracle CX
Sales and B2B Service.