Managing and Viewing Maintenance Windows, Patching Options, Work Requests, and Customer Contacts

You can obtain information about system events, maintenance, and other important information for the operation of your Autonomous Database instance.

This includes the following:

• Oracle Cloud Infrastructure work requests allow you to monitor long-running operations such as cloning or backing up Autonomous Database.

• Oracle Cloud Infrastructure Console provides information on Autonomous Database maintenance windows and patching and provides a customer contacts area where you can view or manage the list of contacts to receive information on operational issues and service announcements.

• The DBA_OPERATOR_ACCESS view provides information on the top level SQL statements that Oracle Cloud Infrastructure cloud operations performs.

Topics

• About Work Requests
  You can view Oracle Cloud Infrastructure Work Requests on Autonomous Database.
• View Patch and Maintenance Window Information, Set the Patch Level
  Autonomous Database uses predefined maintenance windows to automatically patch your database. You can view maintenance and patch information and see details for Autonomous Database maintenance history. When you provision your database you can select a patch level.
• View and Manage Customer Contacts for Operational Issues and Announcements
  You can view and manage the Autonomous Database customer contacts.
• View Oracle Cloud Infrastructure Operations Actions
  The DBA_OPERATOR_ACCESS view stores information on the actions that Oracle Cloud Infrastructure cloud operations performs on your Autonomous Database.