F Obtain Tenancy Details

When you file a service request or when you need Autonomous Database tenancy details for other reasons you can obtain these details for your instance. Tenancy details for an instance are available on the Oracle Cloud Infrastructure console or you can obtain these details by querying the database.

If you need to file a service request use Oracle Cloud Support or contact your support representative and provide the following information:

If you are connected to the database you can obtain tenancy details by querying the CLOUD_IDENTITY column of the V$PDBS view.

For example:

SELECT cloud_identity FROM v$pdbs;
{
  "DATABASE_NAME" : "DBxxxxxxxxxxxx",
  "REGION" : "us-phoenix-1",
  "TENANT_OCID" : "OCID1.TENANCY.REGION1..ID1",
  "DATABASE_OCID" : "OCID1.AUTONOMOUSDATABASE.OC1.IAD.ID2",
  "COMPARTMENT_OCID" : "ocid1.tenancy.region1..ID3"
  "OUTBOUND_IP_ADDRESS" : 
  [
       "192.0.2.254"
  ]
}

If your Autonomous Database instance was created before the tenancy details feature was added and has not been restarted, then this query does not return tenancy details. In this case, as a one-time operation, restart your instance and run the query again. You can restart your instance from the Oracle Cloud Infrastructure console or using the restart API.

Database Name

You set the database name when you provision a database or when you rename a database.

The Oracle Cloud Infrastructure Console shows the database name on the Autonomous Database Details page under General Information in the Database Name field.

Region

The Oracle Cloud Infrastructure Console shows the region on the console, in the Regions area.

Tenancy OCID

The tenancy details page shows the tenancy OCID.

See Managing the Tenancy for information on accessing the Tenancy Details page.

See Resource Identifiers for information on Oracle Cloud Identifiers.

Database OCID

The Oracle Cloud Infrastructure Console shows the database OCID on the Autonomous Database Details page under General Information in the OCID field.

See Resource Identifiers for information on Oracle Cloud Identifiers.

Compartment OCID

See Managing Compartments for more information on compartments.

See Resource Identifiers for information on Oracle Cloud Identifiers.

Outbound IP Address

The OUTBOUND_IP_ADDRESS is the outbound IP address of your Autonomous Database instance. You can use the OUTBOUND_IP_ADDRESS when you create a database link to another Autonomous Database instance that uses ACLs to restrict access. In this case, you need to allow the specified outbound IP address to connect to the target Autonomous Database and then create the database link.

See Create Database Links from Autonomous Database to Oracle Databases for information on creating database links.

See Configuring Network Access with Access Control Rules (ACLs) for information on configuring access control rules.