Manage Customer Contacts for an Autonomous Database

You can add, edit, and remove customer contacts for an Autonomous Database from its Details page.

Required IAM Policies

use autonomous-databases

Procedure

  1. Go to the Details page of the database for which you want manage customer contacts. For instructions, see View Details of an Autonomous Database on Dedicated Exadata Infrastructure.

    Note:

    For databases that use Autonomous Data Guard, go to the Details page of the primary database.
  2. On the Details page, select More Actions and then select Manage customer contacts. The Manage customer contacts page opens, enabling you to perform the following actions:

Add Customer Contacts

  1. Click Add customer contact and enter the contact email address.
  2. Optionally, click Add customer contacts to add another contact email.
  3. Click Add customer contacts at the bottom of the page to add the new contacts.

    Note:

    Oracle recommends using the email address of an administrator group rather than an individual's, whenever possible, to ensure no important notifications or announcements are missed.

Edit Customer Contacts

  1. Select the email addresses that you are editing. To edit all email addresses, select the top column next to Email.
  2. Click Edit.
  3. On the Edit customer contacts dialog, modify the contact email as needed, and click Save.

Delete Customer Contacts

  1. Select the email addresses to remove. To remove all email addresses, select the top column next to Email.
  2. Click Remove.
  3. On the Confirm remove customer contact page, click Remove to confirm.

The lifecycle state of the Autonomous Database will change to Updating while the customer contact list is updated after you add, edit, or remove contacts.

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