5 Top FAQs for Administration and Configuration

The top FAQs for Oracle Blockchain Platform administration and configuration are identified in this topic.

How do I get support for Oracle Blockchain Platform?

You create a service request in the same way as for on-premises software.

How do I access my service once it’s created?

It’s accessible from the Oracle Cloud Infrastructure Console. Navigate to Blockchain Platform, select the Instances page and look for the service you want to access. From the menu associated with this instance, select Service Console.

How do I patch or upgrade my service?

You don’t need to patch or upgrade your service. Oracle takes care of patching for you.

If you want to upgrade your service on your own schedule, follow the instructions in Upgrade an Instance.

How do I backup or restore my service?

You can’t create a backup and restore an instance yourself.

Can I reuse instance names?

You won’t be able to create a new instance with a name used previously, even if the instance has been deleted. Oracle is required to preserve data from the deleted instance for 60 days which would cause conflicts if the name were reused.

Do I have direct access to the file system associated with my service?

No. You can’t access the file system for your service. Your service is managed by Oracle.

Is the data that is stored on the blockchain encrypted?

Yes. Oracle Blockchain Platform uses the Block Volumes service of Oracle Cloud Infrastructure to store configuration and ledger data on the blockchain. By default, the Block Volumes service uses the Advanced Encryption Standard (AES) algorithm with 256-bit keys to encrypt data. For more information, see Overview of Block Volume and Securing Block Volume.