Excluding Users from Data Reporting

Specify users, such as trusted automated processes, to be excluded from Oracle CASB Cloud Service data reporting.

To enable this feature, contact Oracle Support (http://support.oracle.com). If you have not registered yet, you will need your Customer Support Identifier (CSI) in order to register to submit service request tickets. As an alternative, you can also contact your Oracle CASB Cloud Service Customer Success Manager.

Among the users that appear in the activity that Oracle CASB Cloud Service monitors for your registered applications are many trusted automated processes. By default, the activities of these users appear in Users, Risk Events, Reports, and elsewhere as if they were real human users. For purposes of assessing your security, you may not want to consider these automated processes as regular users.

As you identify users in this category, you can exclude them from all data reporting. Data for these users is still collected and stored, but it does not appear anywhere in the Oracle CASB Cloud Service console and it is not included in any calculations.

  1. Identify a trusted automated software process that Oracle CASB Cloud Service treats as a user, or any other user that you wish to exclude from data reporting.

    User IDs appear in:

    • Risk Events: in the Actor entry when you show the detailed information for a row.

    • Reports: in the USER ID column, if it is present.

    • Users: in the USER NAME column.

  2. Copy the user ID to the clipboard.
  3. In the Oracle CASB Cloud Service console, select Configuration, User Exclusion List from the Navigation menu. If the Navigation Menu is not displayed, click the Navigation Menu icon Image of the Navigation Menu icon. to display it..
  4. Click New Exclusion at the top right.
  5. To exclude a single user:
    1. Select Text.
    2. Paste the user ID that you just copied into the text box.
    3. Click Save.
  6. To exclude multiple users whose IDs match a regular expression:
    1. Select Regular Expression.
    2. Paste the user ID that you just copied into the text box, or enter text that will be the basis of a regular expression.
    3. Edit the text in the text box to form a regular expression that matches multiple user IDs that you wish to exclude.

      For example:

      • *@ABCservice.com excludes all users with an ID that is an email address at ABCservice.com.

      • user9??@ABCservice.com excludes all users with an ID that is an email address at ABCservice.com that consists of “user9” followed by two characters.

      • *admin*@ABCservice.com excludes all users with an ID that is an email address at ABCservice.com which contains “admin” before the ampersand.

      Note:

      You may use the full functionality supported by regular expressions. Only simple examples are listed above.
    4. Click Save.
Activity for the user or users that you specified will no longer appear in the Oracle CASB Cloud Service console and will not be included in any calculations.