1. Using Oracle CASB Cloud Service
  2. Administrative Tasks
  3. Signing In and Managing Your Account
  4. Lost Your Password?

Lost Your Password?

Learn what to do when you lose, or forget your password.

If you forget your password, you can request a new one.

  1. Go to the Oracle CASB Cloud Service login page (typically, this URL is loric.palerra.net)

  2. Click Forgot password, enter your email address in the Forgot Password page, and then click Continue.

  3. Check the email account that you provided to Oracle CASB Cloud Service, and look for a Oracle CASB Cloud Service password reset message.

    Important: If you don’t see this message, contact your local Oracle CASB Cloud Service tenant administrator or Oracle Support (http://support.oracle.com).  If you have not registered yet, you will need your Customer Support Identifier (CSI) in order to register to submit service request tickets.  As an alternative, you can also contact your Oracle CASB Customer Success Manager..

  4. Open the email message, copy the confirmation code in the message body, and then click the link for your unique password reset URL.

  5. In the confirmation page, paste your confirmation code.

  6. Create your new password.

  7. Log in to Oracle CASB Cloud Service.