Resetting the Password for an Administrator

Make an administrator change his or her password.

Resetting the administrator's password forces the administrator to set a new password.

If an administrator's password may have been compromised, or it just needs to be changed to comply with your organization's policy on frequency of password changes, then reset the password for that administrator. This forces that administrator to set a new password.

  1. Select Configuration, Admin Management from the Navigation menu. If the Navigation Menu is not displayed, click the Navigation Menu icon Image of the Navigation Menu icon. to display it.
  2. In the row for the administrator whose password you want to reset, click the Reset Password icon in the ACTION column.
  3. To confirm that you want to reset the current password, click OK in the message box.
  4. In the next message box, click OK.

    The message box says that the reset message was sent. The reset message provides a link for the administrator to use to create a new password.