Typical Organization Roles

When you create users, you’ll give them the application roles needed to perform their tasks in Oracle Content and Experience. These users will typically fall into one of the following organization roles (or user types) and will require the listed application roles.

You can create groups for your organization roles and assign the listed user roles to those groups. Then you can add users to those groups to automatically assign them the appropriate user roles.

Organization Role Application Roles Needed
Anonymous User

Anonymous users are consumers engaging with your company through your public website, mobile site, or other digital experiences to learn about your company offerings. Anonymous users can interact with your public website, downloading documents or making a purchase.

  • Anonymous users don’t need a user account or any user roles.

Visitors are also consumers engaging with your website, mobile site, or other digital experiences to learn about your company offerings. Like anonymous users, visitors can interact with your public website, downloading documents or making a purchase, but they can also interact with specified secure sites and sign in to services that your company provides.

  • Sites Visitor

Employees share documents with colleagues and view documents shared with them. They collaborate through shared conversations. They can create team sites or partner sites from prebuilt standard templates.

  • Standard User
Content Contributor

Content contributors write articles that will be published to your sites, possibly about one of your products or a certain area of your business. These articles (in the form of content items) include images, videos, and other digital assets that make it easy for your customers to understand product features and specs. Content contributors also share and collaborate like an employee. A content contributor is a user with a Contributor role within at least one repository.

  • Enterprise User
Content Administrator/Content Translator

Content administrators are responsible for the quality of content related to a product. They review submitted content, ensuring it’s valid and accurate, and then publish this content. They can also create new content types and taxonomies as needed for your sites.

Content translators also administer content. They submit content to the translation vendor, proofread returned content, and sometimes translate articles manually.

Content administrators also share and collaborate like an employee.

  • Content Administrator
  • Enterprise User
Repository Administrator

Repository administrators organize content authoring and publishing, which requires setting up asset repositories, managing content editors’ roles and permissions, viewing content metrics, and configuring content workflows, publishing channels, and localization policies that your company uses to deliver experiences. They interact with back-end developers to define data or content integration requirements. They also share and collaborate like an employee. A repository administrator is a user with a Manager role within at least one repository.

  • Repository Administrator
  • Enterprise User
Site Administrator

You can limit site, template, and component creation to only site administrators. Site administrators create and manage standard and enterprise sites. They might ask the system administrator to install the default site templates; ask a developer to create custom components, themes, or templates for new sites; or ask a content architect to create new content types for content items that will be used on sites. They also share and collaborate like an employee.

  • Site Administrator
  • Enterprise User

Developers develop and configure custom components, corporate themes, and standard templates that colleagues can use for creating team sites or partner sites. They configure integrations between Oracle Content and Experience and other services. They also share and collaborate like an employee.

A developer with the Enterprise User role can also create enterprise templates.

  • Developer
  • Enterprise User
Service Administrator

Service administrators configure and manage your Oracle Content and Experience service. They can integrate Oracle Content and Experience with other business services and access operational analytics to monitor key usage metrics for the service.

  • Service Administrator
  • Standard or Enterprise User

There are additional users involved in running Oracle Content and Experience, such as the Integration User, but these are internal users, not actual people. You’ll also have a cloud account administrator, but this user is automatically created when you sign up for Oracle Cloud. See Application Roles.