Who can do what?

What you see and what you can do in Oracle Content and Experience Cloud are determined by how resources are shared and what role you're assigned.

Organization Roles

Your role within your organization may determine how you use features:

  • Basic user: Within your organization, you might be part of a team that shares and discusses documents such as marketing plans. Maybe you create and maintain websites and their content. You don’t need to worry about managing users or modifying templates, themes, or custom components. Everything you need is ready to use. Upload documents and start conversations about them. Use the site editor to easily assemble content, collaborate with other contributors, and publish your site. Keep files and folders on your computer desktop synchronized with your files and folders in the cloud with the desktop app.

    You need the service user or standard user role. This document, Using Oracle Content and Experience Cloud, describes the tasks you perform.

  • Content contributor: A content contributor handles digital assets and structured content. Digital assets are images, documents, and videos that you manage independently from your other files and folders. With structured content, the content is managed independently of the content appearance. The elements of the content—the paragraph text, the headline text, the image file—can all be used wherever they’re needed, either as one cohesive group or separately in different layouts and formats.

    To work with collections, digital assets, and content items, you need the enterprise user role. Again, your tasks are described in this document, Using Oracle Content and Experience Cloud.

  • Content administrator: As a content administrator, you define the content model by creating content types and defining relations between the content types and content layouts. A content type defines the fields content contributors will fill out when they create content items. A content layout defines what content should be displayed and how it is displayed, so you’ll generally have more than one content layout associated with each content type.

    You need the enterprise user role as well as the content administrator user role. See How do I create and share content types? in this document, Using Oracle Content and Experience Cloud.

  • Developer: As a developer, you create and maintain templates, themes, style sheets, custom components and other code-level resources. You can download files and work with them using your preferred tools, and even export an entire template package for a site. When you export a template, all elements of the site, including a copy of the theme and any components, are collected in a template package that you can download, work with offline, and import as a new template.

    In order to use the service, you need the service user, standard user, or enterprise user role. See Developing for Oracle Content and Experience Cloud.

  • Administrator: Administrators have additional privileges that let them manage user accounts and settings that apply to the entire service.

    You need the service instance administrator user role. You also need the service user, standard user, or enterprise user role so you can sign in to Oracle Content and Experience Cloud. See Administering Oracle Content and Experience Cloud.

User Roles

Your service administrator assigns you one or more user roles. The following user roles affect what you can do and see in Oracle Content and Experience Cloud.

Note:

To sign in, you must be assigned the service user, standard user, or enterprise user role in addition to any other roles you need.
  • Service user or standard user: Service users and standard users can sign in to Oracle Content and Experience Cloud and see and use most of the features.

  • Enterprise user: Enterprise users are similar to standard users, but they can also work with digital assets, content items, and collections. See Standard vs. Enterprise Users in Administering Oracle Content and Experience Cloud.

  • Service instance administrator: Service instance administrators (also referred to as service administrators) have access to the Administration user interface, where they can manage user accounts and settings that apply to the entire service. You also need the service user, standard user, or enterprise user role so you can sign in to Oracle Content and Experience Cloud. See Administering Oracle Content and Experience Cloud.

  • Content administrator: Content administrators are able to create content types. You also need the enterprise user role so you can sign in to Oracle Content and Experience Cloud. See How do I create and share content types?

  • Site administrator: This role applies if your service instance administrator configured Oracle Content and Experience Cloud to allow only site administrators to create sites, templates, or components. If those restrictions are enabled, users with this role can create sites, templates, or components. You also need the service user, standard user, or enterprise user role so you can sign in to Oracle Content and Experience Cloud. See Configuring Sites Settings in Administering Oracle Content and Experience Cloud.

  • Site visitor: This role applies if a site is set to be accessed only by site visitors. If that restriction is enabled, only users with this role will be able to access the site. See How do I change site security?

Resource Roles

What you can see and do with a resource, such as a document, content item, site, or template, depends on the role you’re assigned when the resource is shared with you. For example, you might be the manager of one site, a contributor for another site, and a viewer for other sites.

When you create a resource, you’re automatically assigned the Manager role. As the manager, you can share the resource with other users, assigning them roles to determine what they’re able to do with that resource.

The roles below are cumulative. That is, the Downloader role has all the privileges of the Viewer role with added privileges. The Contributor role has all the privileges of both the Viewer and Downloader roles, and so on.

  • Viewer: Viewers can view the resource but can’t change anything.

  • Downloader: Downloaders can download the resource or its associated files and save them to their own computer.

  • Contributor: Contributors can edit the resource. Depending on the type of resource, this might mean they can rename it, edit tags or properties, and other similar tasks.

  • Manager: Managers have full control of the resource, including adding users and assigning them roles for the resource.