main: true
name: PizzaKing
context:
  variables:
    iResult: "nlpresult"
    pizzaSize: "PizzaSize"
    pizzaTopping: "PizzaTopping"
    deliveryTime: "TIME"
    pizzaOrderMsg: "string"
states:
  intent:
    component: "System.Intent"
    properties:
      # variable refers to the context variable that is used to store the intent that’s resolved from the user input. This variable must be of type 'nlpresult'.
      variable: "iResult"
      # optionsPrompt (optional) is the prompt shown to the user when there are multiple top intents within the confidence win margin. Defaults to 'Do you want to'.
      optionsPrompt: "Do you want to"      
    transitions:
      actions:
        OrderPizza: "startOrderPizza"
        CancelPizza: "cancelPizza"
        FileComplaint: "fileComplaint"
        unresolvedIntent: "startUnresolved"
  startOrderPizza:
    component: "System.CommonResponse"
    properties:
      processUserMessage: true
      keepturn: false
      metadata:
        responseItems:
        - type: "text"
          text: "Hello. Starting your order process now."
    transitions:
      return: "done"
  
  startUnresolved:
    component: "System.CommonResponse"
    properties:
      processUserMessage: true
      keepturn: false
      metadata:
        responseItems:
        - type: "text"
          text: "I am sorry I could not understand. Let's connect you with someone to help."
    transitions:
      return: "done"

  cancelPizza:
    component: "System.CommonResponse"
    properties:
      processUserMessage: true
      keepturn: false
      metadata:
        responseItems:
        - type: "text"
          text: "I am sorry to hear this. Let me take your cancellation request."
    transitions:
      return: "done"

  fileComplaint:
    component: "System.CommonResponse"
    properties:
      processUserMessage: true
      keepturn: false
      metadata:
        responseItems:
        - type: "text"
          text: "I am sorry to hear this. Let me take your complaint details."
    transitions:
      return: "done"
      
  maxError:
    component: "System.CommonResponse"
    properties:
      processUserMessage: true
      keepturn: false
      metadata:
        responseItems:
        - type: "text"
          text: "OK lets connect you with someone to help"
    transitions:
      return: "done"