Step 2: Create a Channel in Digital Assistant

Here are the steps for creating an Apple Messages for Business channel in Digital Assistant.

  1. In Digital Assistant, click Channels in the left menu and then select Users.
  2. Click + Channel to open the Create Channel dialog.
  3. Give your channel a name.
  4. Choose Apple Messaging for Business as the channel type.
  5. In the Business Name field, fill in the business name you will use for the channel.
  6. In the Business Id field, enter the business ID that you received when registering Oracle Digital Assistant as a messaging service provider in the Apple Messaging for Business account.
  7. Optionally, in the Business Token field, enter the token that you received when registering Digital Assistant as the messaging service provider. Entering this token provides additional security for the channel.
  8. Optionally, in the Business Logo URI field, enter the URI for the business logo that you want to appear in the chats.
  9. In the Whitelisted Domains field, enter any allowed domains from which the channel can send links and attachments in bot messages to the Apple Messages for Business.

    This field is required. To allow all domains, enter the asterisk wildcard (*).

  10. Click Create.
  11. Click icon for the Route To ... dropdown and select the digital assistant or skill that you want to associate with the channel.
  12. Switch on the Channel Enabled control.