6 Digital Assistant Insights

For each digital assistant, you can view Insights reports, which are developer-oriented analytics on usage patterns.

With digital assistant Insights reports, you can see:

  • The number of conversations over a given time period and their rate of completion.
  • Popularity of the skills in the digital assistant.

To access the reports, open a digital assistant and then select This is an image of the Insights icon. in its left navbar.

You can also view detailed reports on individual skills that show things such as how often each intent is called (and which percentage of those calls complete) and the paths that users take through the skill. See Insights.

Report Types