This is a screen capture of the Intents Insights Report.
Directly beneath the Insight report-wide filters is the navigation path for the Insights reports: Intents (selected here) > Paths > Conversations > Retrainer > Export.
At the top left-hand side of the screen is the date picker (which in this screen capture displays "Last 30 Days"). Above it is a status message for the refresh of the Insights data. It reads "Last updated a minute ago." Directly to the left is a "refresh" icon.
At the very top-left, is an edit icon. Next to it, are the Insight report-wide filters, Channels and Locale. In this screen capture, they are set to Channels: All and Local: All. To the immediate right of these is the Reset to All option.
The intents display on the far left-hand side of the report. To the right of them, parallel with the first intent, is the Outcome drop down menu. In this image, it's Complete option has been selected. With this option selected, the report outputs a section called Most Completed Paths. It's a set of set of topographical representations of complete execution paths. For each of these paths. Accompanying each path on the left-hand side are these two indicators: Count (the number of conversations through the path) and Average Duration (in seconds).
- Seconds Average. This number is further broken down by fastest and slowest.
- States Average. This number is further broken down by shortest and longest.