This is a screen capture of a segment of the Intents Insights Report.

At the top-left is the navigation path for the Insights reports: Intents (selected here) > Paths > Conversations > Retrainer > Export.

The intents display on the far left-hand side of the report. In this screen capture, unresolvedIntent has been selected. As a result, the screen is populated with two panes:
  • Closest Predictions: A horizontal bar chart. The intents are on the y axis, and the intent count is on the x axis.
  • Top Unresolved Messages (directly to the right of the Closest Predictions pane): Ranks the messages using the Phrase and Score columns.