Get help
You can raise a service request with My Oracle Support if you need help to resolve issues when working with Oracle Cloud Infrastructure GoldenGate.
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Submitting a Service Request
My Oracle Support is a customer portal that offers product services through various support tools and contains a repository of useful information, where you can find solution to your issue. You can raise a service request using this application through one of the following two interfaces:
- My Oracle Support
- Cloud Support
You must meet the following prerequisites to create a service request:
- You must have a Support Identifier which verifies your eligibility for Support services.
- You must have an account at My Oracle Support