Awardco

Before You Begin

Introduction

This document describes how to configure Oracle Identity Cloud Service to provide Single Sign-On (SSO) for Awardco using SAML.

About Awardco

Awardco is an employee recognition platform that integrates with Amazon products, offering the best possible awards for employees, and the best possible experience for employers.

After integrating Awardco with Oracle Identity Cloud Service:

• Users can access Awardco using their Oracle Identity Cloud Service login credentials.
• Users can start Awardco using the Oracle Identity Cloud Service My Apps console.
• Admins can assign and revoke user access to the Awardco app using the Oracle Identity Cloud Service administration console.

What Do You Need?

• An Oracle Identity Cloud Service account with authorization rights to manage apps and users (Identity Domain Administrator or Application Administrator).
• An Awardco account with authorization rights to configure federated authentication.
• Make sure that the email ID of each user in Awardco matches the primary email ID of the Oracle Identity Cloud Service account.

Configuring the Awardco App in Oracle Identity Cloud Service

Use this section to register and activate the Awardco app, and then assign users to the app.

Prerequisite Steps

A domain name is required before you can register and activate the Awardco app. You obtain that domain name from Awardco.

The Awardco domain name appears in the Awardco home URL: https://<Domain_Name>.awardco.com.

Registering and Activating the Awardco App

1. Access the Oracle Identity Cloud Service administration console, select Applications, and then click Add.

2. Click App Catalog.

3. Search for Awardco, and then click Add.

4. In the App Details section, enter your Awardco Domain Name, and then click Next.

   Note: This is the domain name that you obtained while performing the steps in the "Prerequisite Steps" section.

5. Click Download Identity Provider Metadata.

   Tip: Use this file later during the Awardco configuration in the "Configuring SSO for Awardco" section.

6. Click Download Signing Certificate.

   Tip: Use this file later during the Awardco configuration in the "Configuring SSO for Awardco" section.

7. Click Finish. Oracle Identity Cloud Service displays a confirmation message.

8. Click Activate, and then click Activate Application. Oracle Identity Cloud Service displays a confirmation message.

Assigning Users to the Awardco App

1. On the Awardco app page in Oracle Identity Cloud Service, select Users, and then click Assign. The Assign Users window appears.

2. Select users that you want to assign to Awardco, and then click OK. Oracle Identity Cloud Service displays a confirmation message stating that the Awardco app is assigned to the users that you selected.

Configuring SSO for Awardco

1. Access Awardco as an administrator using the URL: https://<Domain_Name>.awardco.com. The Awardco home page appears.

2. Click Admin, and then click Settings.

3. On the Settings page, select Single Sign-On.

4. Use the table to update the federated authentication attributes. Your changes are saved automatically.

   This table lists the mandatory federated authentication attributes that you must set to complete the SSO configuration.

   Attribute	Settings
   Standard Login	Click On.
   SSO with SAML	Click On.
   SSO URL	Enter the SSO URL: https://<IDCS-Service-Instance>.identity.oraclecloud.com/fed/v1/idp/sso.
   Entity id	Enter the Entity ID/Issuer URL. Use the metadata file that you downloaded earlier to obtain the Entity ID/Issuer URL. The Entity ID/Issuer URL information is located in the first line of the metadata. See the "Registering and Activating the Awardco App" section.
   Certificate	Paste the certificate that you downloaded while performing steps in the "Resigtering and Activating the Awardco App" section. See the "Registering and Activating the Awardco App" section.
   Sign In Button Label	Enter your Sign In button label. Use this label later to access Awardco in the "Verifying Service Provider Initiated SSO from Awardco" section.

Verifying the Integration

Use this section to verify that SSO works when initiated from Oracle Identity Cloud Service (IdP Initiated SSO) or from Awardco (SP initiated SSO).

Verifying Identity Provider Initiated SSO from Oracle Identity Cloud Service

1. Access the Oracle Identity Cloud Service My Profile console using the URL: https://<IDCS-Service-Instance>.identity.oraclecloud.com/ui/v1/myconsole.

2. Log in using credentials for a user that is assigned to the Awardco app. Oracle Identity Cloud Service displays a shortcut to Awardco under My Apps.

3. Click Awardco. The Awardco home page appears.

4. Confirm that the user that is logged in is the same for both Awardco and Oracle Identity Cloud Service.

   This confirms that SSO that is initiated from Oracle Identity Cloud Service works.

Verifying Service Provider Initiated SSO from Awardco

1. Access Awardco using the URL: https://<Domain_Name>.awardco.com.

2. Click Sign in with < Sign_In_Button_Label >. You are redirected to the Oracle Identity Cloud Service login page.

   Tip: For Sign In button label value, see the "Configuring SSO for Awardco" section.

3. Log in using credentials for a user that is assigned to the Awardco app. The Awardco home page appears.

4. In the upper-right corner, confirm that the user that is logged in is the same for both Awardco and Oracle Identity Cloud Service.

   This confirms that SSO that is initiated from Awardco works.

Troubleshooting

Use this section to locate solutions to common integration issues.

Known Issues

Awardco displays the message, "An active user could not be found in the system."

Cause: The email attribute sent by Oracle Identity Cloud Service during SSO doesn't match any existing user in Awardco.

Solution: Ensure that the user that you assign to the Awardco app has an account in both Oracle Identity Cloud Service and Awardco with the same email address.

Oracle Identity Cloud Service displays the message, “You are not authorized to access the application. Contact your system administrator." or “There is a problem with your account. Please contact Support."

Cause: The SAML 2.0 integration between the Oracle Identity Cloud Service Awardco app and Awardco is deactivated.

Solution:

• Access the Oracle Identity Cloud Service administration console, select Applications, and then select Awardco.
• In the App Details section, click Activate, and then click Activate Application. Oracle Identity Cloud Service displays a confirmation message.

Oracle Identity Cloud Service displays the message, “You are not authorized to access the app. Contact your system administrator."

Cause: The administrator revokes access for the user at the same time that the user tries to access the Awardco app using Oracle Identity Cloud Service.

Solution:

• Access the Oracle Identity Cloud Service administration console, select Applications, and then select Awardco.
• In the App Details section, select Users, and then click Assign to re-assign the user.

Unknown Issues

For unknown issues, contact Oracle Support:

1. Go to https://support.oracle.com.

2. Select Cloud Support, and then sign in with your support credentials.

3. In the Cloud Dashboard, confirm that there are no planned outages in Oracle Identity Cloud Service, and then click Create Service Request.

4. Select Oracle Identity Cloud Service as the service type.

5. Complete your service request.