Cisco Umbrella

Before You Begin

Introduction

This document describes how to configure Oracle Identity Cloud Service to provide Single Sign-On (SSO) for Cisco Umbrella using SAML.

About Cisco Umbrella

Cisco Umbrella is a cloud-delivered security service for the Cisco Integrated Services Router (ISR). It provides the first layer of defense against threats at branch offices. It offers the simplest and fastest way to protect every device on your branch network.

After integrating Cisco Umbrella with Oracle Identity Cloud Service:

  • Users can access Cisco Umbrella using their Oracle Identity Cloud Service login credentials.
  • Users can start Cisco Umbrella using the Oracle Identity Cloud Service My Apps console.
  • Admins can assign and revoke user access to the Cisco Umbrella app using the Oracle Identity Cloud Service administration console.

What Do You Need?

  • An Oracle Identity Cloud Service account with authorization rights to manage apps and users (Identity Domain Administrator or Application Administrator).
  • A Cisco Umbrella account with authorization rights to configure federated authentication.
  • Make sure that the email ID of each user in Cisco Umbrella matches the primary email ID of the Oracle Identity Cloud Service account.

Configuring the Cisco Umbrella App in Oracle Identity Cloud Service

Use this section to register and activate the Cisco Umbrella app, and then assign users to the app.

Registering and Activating the Cisco Umbrella App

  1. Access the Oracle Identity Cloud Service administration console, select Applications, and then click Add.

  2. Click App Catalog.

  3. Search for Cisco Umbrella, click Add, and then click Next.

  4. Click Download Identity Provider Metadata. To learn about other methods you can use to access SAML metadata, see Access SAML Metadata.

    Tip: Use this file later during the Cisco Umbrella configuration in the "Configuring SSO for Cisco Umbrella" section.

  5. Click Finish. Oracle Identity Cloud Service displays a confirmation message.

  6. Click Activate, and then click Activate Application. Oracle Identity Cloud Service displays a confirmation message.

Assigning Users to the Cisco Umbrella App

  1. On the Cisco Umbrella app page in Oracle Identity Cloud Service, select Users, and then click Assign. The Assign Users window appears.

  2. Select users that you want to assign to Cisco Umbrella, and then click OK. Oracle Identity Cloud Service displays a confirmation message stating that the Cisco Umbrella app is assigned to the users that you selected.

Configuring SSO for Cisco Umbrella

  1. Access Cisco Umbrella as an administrator using the URL: https://login.umbrella.com. The Cisco Umbrella home page appears.

  2. Hover over the left navigation menu, click the Settings drop-down list, and then select Authentication. The Authentication page appears.

  3. Click SAML.

  4. On the "Choose SAML provider" tab, select Other, and then click NEXT.

  5. On the "Cisco Umbrella Metadata" tab, click NEXT.

  6. On the "Upload Metadata" tab, click Browse..., and then upload the metadata that you downloaded during the Cisco Umbrella registration in Oracle Identity Cloud Service. See the "Registering and Activating the Cisco Umbrella App" section.

  7. Click NEXT. The "Validate SAML Configuration" tab appears.

  8. Click TEST YOUR SAML CONFIGURATION to test your SAML configuration. You are redirected to the Oracle Identity Cloud Service login page.

  9. Log in using credentials for a user that is assigned to the Cisco Umbrella app. The SSO configuration success message appears.

  10. Select the I have read and understand all the above. check box, and then click SAVE CONFIGURATION AND NOTIFY USERS.

    Note: Enabling SSO deactivates the ability to log in using the user name and password. Remain logged in to the Cisco Umbrella session until you complete the next section to verify that Identity Provider initiated SSO from Oracle Identity Cloud Service works.

Verifying the Integration

Use this section to verify that SSO works when initiated from Oracle Identity Cloud Service (IdP Initiated SSO) and Cisco Umbrella (SP Initiated SSO).

Verifying Identity Provider Initiated SSO from Oracle Identity Cloud Service

  1. Access the Oracle Identity Cloud Service My Profile console using the URL: https://<IDCS-Service-Instance>.identity.oraclecloud.com/ui/v1/myconsole.

  2. Log in using credentials for a user that is assigned to the Cisco Umbrella app. Oracle Identity Cloud Service displays a shortcut to Cisco Umbrella under My Apps.

  3. Click Cisco Umbrella. The Cisco Umbrella home page appears.

  4. In the upper-right corner, confirm that the user that is logged in is the same for both Cisco Umbrella and Oracle Identity Cloud Service.

    This confirms that SSO that is initiated from Oracle Identity Cloud Service works.

Verifying Service Provider Initiated SSO from Cisco Umbrella

  1. Access Cisco Umbrella using the URL: https://login.umbrella.com/. The Cisco Umbrella login page appears.

  2. Click Single sign on, enter the email address, and then click Sign In. You are redirected to the Oracle Identity Cloud Service login page.

  3. Log in using credentials for a user that is assigned to the Cisco Umbrella app. The Cisco Umbrella home page appears.

  4. In the upper-right corner, confirm that the user that is logged in is the same for both Cisco Umbrella and Oracle Identity Cloud Service.

    This confirms that SSO that is initiated from Cisco Umbrella works.

Troubleshooting

Use this section to locate solutions to common integration issues.

Known Issues

Cisco Umbrella displays the message, "Single Sign-On Unavailable"

Cause: The email attribute sent by Oracle Identity Cloud Service during SSO doesn't match any existing user in Cisco Umbrella.

Solution: Ensure that the user that you assign to the Cisco Umbrella app has an account in both Oracle Identity Cloud Service and Cisco Umbrella with the same email address.

Oracle Identity Cloud Service displays the message, "You are not authorized to access the app. Contact your system administrator."

Cause 1: The SAML 2.0 integration between the Oracle Identity Cloud Service Cisco Umbrella app and Cisco Umbrella is deactivated.

Solution 1:

  • Access the Oracle Identity Cloud Service administration console, select Applications, and then select Cisco Umbrella.
  • In the App Details section, click Activate, and then click Activate Application. Oracle Identity Cloud Service displays a confirmation message.

Cause 2: The administrator revokes access for the user at the same time that the user tries to access the Cisco Umbrella app using Oracle Identity Cloud Service.

Solution 2:

  • Access the Oracle Identity Cloud Service administration console, select Applications, and then select Cisco Umbrella.
  • In the App Details section, select Users, and then click Assign to re-assign the user.

Unknown Issues

For unknown issues, contact Oracle Support:

  1. Go to https://support.oracle.com.

  2. Select Cloud Support, and then sign in with your support credentials.

  3. In the Cloud Dashboard, confirm that there are no planned outages in Oracle Identity Cloud Service, and then click Create Service Request.

  4. Select Oracle Identity Cloud Service as the service type.

  5. Complete your service request.