Skillsoft Skillport

Before You Begin

Introduction

This document describes how to configure Oracle Identity Cloud Service to provide Single Sign-On (SSO) for Skillsoft Skillport using SAML.

About Skillsoft Skillport

Skillsoft Skillport is the modern cloud-based content delivery platform that provides an unparalleled learning experience. Skillsoft Skillport offers a learning platform and can be easily integrated with existing business and IT systems.

After integrating Skillsoft Skillport with Oracle Identity Cloud Service:

  • Users can access Skillsoft Skillport using their Oracle Identity Cloud Service login credentials.
  • Users can start Skillsoft Skillport using the Oracle Identity Cloud Service My Apps console.
  • Admins can assign and revoke user access to the Skillsoft Skillport app using the Oracle Identity Cloud Service administration console.

What Do You Need?

  • An Oracle Identity Cloud Service account with authorization rights to manage apps and users (Identity Domain Administrator or Application Administrator).
  • Ensure that the email ID of each user in Skillsoft Skillport matches the primary email ID of the Oracle Identity Cloud Service account.

Configuring the Skillsoft Skillport App in Oracle Identity Cloud Service

Use this section to register and activate the Skillsoft Skillport app, and then assign users to the app.

Prerequisite Steps

An identity provider metadata is required before you can perform the configuring SSO for Skillsoft Skillport. Use the following URL to access the metadata: https://<IDCS-Service-Instance>.identity.oraclecloud.com/fed/v1/metadata.

Tip: Use this file later during the Skillsoft Skillport configuration in the "Configuring SSO for Skillsoft Skillport" section.

An entity ID and an assertion consumer URL are required before you can register and activate the Skillsoft Skillport app. You obtain these values from Skillsoft Skillport team.

An application URL is required before you can register and activate the Skillsoft Skillport app. You obtain this value from Skillsoft Skillport team.

A Service Provider (SP) SSO URL is required to initiate SP initiated SSO. You obtain this value from the Skillsoft Skillport team.

Registering and Activating the Skillsoft Skillport App

  1. Access the Oracle Identity Cloud Service administration console, select Applications, and then click Add.

  2. Click App Catalog.

  3. Search for Skillsoft Skillport, click Add, and click Next.

  4. In the App Details section, enter your Skillsoft Skillport Application URL, and then click Next.

    Note: This is the value that you obtained in the "Prerequisite Steps" section.

  5. In the General section, enter your Skillsoft Skillport Entity ID, and then Assertion Consumer URL.

    Note: These are the values that you obtained in the "Prerequisite Steps" section.

  6. Click Finish. Oracle Identity Cloud Service displays a confirmation message.

  7. Click Activate, and then click Activate Application. Oracle Identity Cloud Service displays a confirmation message.

Assigning Users to the Skillsoft Skillport App

  1. On the Skillsoft Skillport app page in Oracle Identity Cloud Service, select Users, and then click Assign. The Assign Users window appears.

  2. Select users that you need to assign to Skillsoft Skillport, and then click OK. Oracle Identity Cloud Service displays a confirmation message stating that the Skillsoft Skillport app is assigned to the users that you selected.

Configuring SSO for Skillsoft Skillport

Send an email to the Skillsoft Skillport team with downloaded Oracle Identity Provider metadata file and request to configure SSO for your Skillsoft Skillport account.

Verifying the Integration

Use this section to verify that SSO works when initiated from Oracle Identity Cloud Service (IdP initiated SSO) or from Skillsoft Skillport (SP initiated SSO).

Verifying Identity Provider Initiated SSO from Oracle Identity Cloud Service

  1. Access the Oracle Identity Cloud Service My Profile console using the URL: https://<IDCS-Service-Instance>.identity.oraclecloud.com/ui/v1/myconsole.

  2. Log in using credentials for a user that is assigned to the Skillsoft Skillport app. Oracle Identity Cloud Service displays a shortcut to Skillsoft Skillport under My Apps.

  3. Click Skillsoft Skillport. The Skillsoft Skillport home page appears.

  4. Confirm that the user that is logged in is the same for both Skillsoft Skillport and Oracle Identity Cloud Service.

    This confirms that SSO that is initiated from Oracle Identity Cloud Service works.

Verifying Service Provider Initiated SSO from Skillsoft Skillport

  1. Access Skillsoft Skillport using the SP SSO URL. You are redirected to the Oracle Identity Cloud Service login page.

    Note: This is the URL that you obtained in the "Prerequisite Steps" section.

  2. Log in using credentials for a user that is assigned to the Skillsoft Skillport app. The Skillsoft Skillport home page appears.

  3. Confirm that the user that is logged in is the same for both Skillsoft Skillport and Oracle Identity Cloud Service.

    This confirms that SSO that is initiated from Skillsoft Skillport works.

Troubleshooting

Use this section to locate solutions to common integration issues.

Known Issues

Oracle Identity Cloud Service displays the message, “You are not authorized to access the app. Contact your system administrator." or “There is a problem with your account. Please contact Support."

Cause: The SAML 2.0 integration between the Oracle Identity Cloud Service Skillsoft Skillport app and Skillsoft Skillport is deactivated.

Solution:

  • Access the Oracle Identity Cloud Service administration console, select Applications, and then select Skillsoft Skillport.
  • In the App Details section, click Activate, and then click Activate Application. Oracle Identity Cloud Service displays a confirmation message.
Oracle Identity Cloud Service displays the message, “You are not authorized to access the app. Contact your system administrator."

Cause: The administrator revokes access for the user at the same time that the user tries to access the Skillsoft Skillport app using Oracle Identity Cloud Service.

Solution:

  • Access the Oracle Identity Cloud Service administration console, select Applications, and then select Skillsoft Skillport.
  • In the App Details section, select Users, and then click Assign to re-assign the user.

Unknown Issues

For unknown issues, contact Oracle Support:

  1. Go to https://support.oracle.com.

  2. Select Cloud Support, and then sign in with your support credentials.

  3. In the Cloud Dashboard, confirm that there are no planned outages in Oracle Identity Cloud Service, and then click Create Service Request.

  4. Select Oracle Identity Cloud Service as the service type.

  5. Complete your service request.