Enable Synchronization for an App Catalog Application

User provisioning and synchronization is an important aspect of application management. After enabling provisioning, synchronization allows you to control how operations like creating and deleting accounts in Software as a Service (SaaS) applications are reflected in Oracle Identity Cloud Service.

You can enable and configure synchronization for App Catalog applications either when adding the app or later when modifying it. Be aware that you can only enable synchronization after enabling provisioning. To enable provisioning, see Enabling Provisioning for an App Catalog Application. Follow the runbook for your specific SaaS app to enable and configure synchronization.
To enable and configure synchronization:
  1. If not already there, click Applications and then the name of the SaaS app that you want to configure.
  2. Click the Provisioning tab.
  3. Click the Enable Synchronization switch.
  4. In the Configure Synchronization section, modify the attributes following the runbook for your specific SaaS application.

Synchronization has to be enabled in order to import user accounts from your SaaS app.


If the number of created objects (user accounts) and deleted recorded objects (synced user accounts) exceeds the maximum number allowed, the sync job aborts. The maximum number of objects created or recorded objects deleted is an approximate maximum limit, not a precise limit due to the parallel processing of synced objects.

See Importing User Accounts from a Software as a Service Application.