Migrate Users

To migrate users, export them from the traditional cloud accounts to a CSV file, modify the heading row in the CSV file, and import the users from the CSV file into Oracle Identity Cloud Service.

When you're migrating users to cloud accounts with Identity Cloud Service, you may want users to use the passwords from their traditional cloud accounts. To do this, change the minimum length of the custom password policy in Oracle Identity Cloud Service to eight characters.

Important:

Before importing user accounts into Oracle Identity Cloud Service, the account administrator or service administrator should notify the users about the migration of their traditional cloud accounts to cloud accounts with Identity Cloud Service.

After all user accounts are imported, each user will receive a Welcome email notification. The user can use the link in this notification to access their account and set a password for it.

Export Users from Traditional Cloud Accounts

  1. Sign in to the Oracle Cloud Infrastructure Classic Console of the traditional cloud account that contains the users that you want to export.

  2. Expand the Navigation Drawer Navigation menu icon in the top left corner, and then click Users.

  3. In the User Management page, select the users that you want to export.

  4. Click Export. The users will be exported into a CSV file.

  5. In the dialog box that appears, save the CSV file to your machine.

Modify the CSV File

  1. Open the CSV file for editing.

    You can use a standard spreadsheet application, such as Microsoft Excel or Google Sheets, or you can use a text editor, such as Notepad or TextPad.

  2. Change the User Login column heading to User ID and the Email column heading to Work Email.

  3. Save your changes to the CSV file.

Import Users into Oracle Identity Cloud Service

  1. Sign in to Oracle Cloud.

  2. In the Oracle Cloud Infrastructure Classic Console, expand the Navigation Drawer Navigation menu icon in the top left corner, and then click Users.

  3. In the User Management page, click Identity Console.

    The Identity Cloud Service console opens.

  4. Expand the Navigation Drawer, and then click Users.

  5. Click Import.

  6. In the Import Users dialog box, click Browse to locate and select your CSV file.

  7. Verify that the path and name of the CSV file you selected appear in the Select a file to import field.

  8. Click Import.

  9. After Oracle Identity Cloud Service evaluates all users, review the job results.

    • If the job can be processed immediately, then a dialog box appears with the Job ID link for your import job. Click the link and review the details that appear on the Jobs page.

    • If the job can't be processed immediately, then a message appears with a Schedule ID in it. Copy that Schedule ID, and use it to search for the job on the Jobs page. The job will appear when processing completes. Go to step 9.

  10. In the Jobs page, locate the job that you want to view, and then click View Details.

    A table displays the first names, last names, email addresses, user names, and statuses of the users that you imported into Oracle Identity Cloud Service.

  11. Review the details that appear on the Jobs page.

    This page shows how many users you imported, how many users you imported successfully, and how many users can't be imported because of a system error.