Access Service Consoles

This overview describes the ways that administrators and users can use the service consoles in conjunction with Oracle Identity Cloud Service.

Use the following sections to learn about key elements for each service console.

Navigate the Service Consoles

Learn how administrators and users can navigate the service consoles in conjunction with Oracle Identity Cloud Service.

If you’re a user with administrative privileges, then when you use the Sign In page to sign in to Oracle Identity Cloud Service, you're redirected to the My Services Dashboard. From the dashboard, you can access the Identity Cloud Service console, My Apps page, Catalog page, 2–Step Verification page, and My Profile console.

Note:

To login, you need to accept the Terms of Use and Privacy Policy by selecting the check box.
  1. To sign in to Oracle Identity Cloud Service, use the Sign In page. After you log in successfully with your administrator credentials, the My Services Dashboard appears.
  2. To access the Identity Cloud Service console, click Users in the upper-right corner of the My Services Dashboard.
  3. To access the My Apps page, click your user name in the upper-right corner, and select My Apps from the drop-down menu.
  4. To access the Catalog page, click your user name in the upper-right corner, and select Catalog from the drop-down menu.
  5. To access the 2–Step Verification page, click your user name in the upper-right corner, and select 2–Step Verification from the drop-down menu.
  6. To access the My Profile console, click your user name in the upper-right corner, and select My Profile from the drop-down menu.
  7. To return to the My Services Dashboard, click your user name in the upper-right corner, and select My Services from the drop-down menu.

If you’re a user without administrative privileges, then when you use the Sign In page to sign in to Oracle Identity Cloud Service, you're redirected to the My Apps page. From this page, to navigate to the Catalog page, My Profile console, or the 2–Step Verification page, click your user name in the upper-right corner of the My Apps page, and select Catalog, My Profile, or 2–Step Verification from the drop-down menu.

Sign In Page

Learn how to sign in, set, and reset your password.

When your account has been added to Oracle Identity Cloud Service, you receive an activation email instructing you to activate your account. Click the activation link, and then set your password.

If you forget your own password and can't sign in to Oracle Identity Cloud Service, you can reset your password using your user name. See Recovering a Forgotten Password.

My Profile Console

Use this console to set up or modify your profile (for example, time zone and language preferences), manage your passwords, set your primary and recovery email addresses, and link your social login accounts if you are using social login.

Element Description
My Profile Details Set up your profile information for the first time or modify your current profile information. See Setting Up or Modifying Your Profile.
Change My Password Change your password to Oracle Identity Cloud Service. See Changing Your Password.
Email Options Change your recovery and primary email addresses. See Setting Your Email Options.
Social Accounts Link your Oracle Identity Cloud Service user account to your social accounts to access Oracle Identity Cloud Service using any of your social credentials. See Unlink Social Accounts.
My Access View the groups and applications to which you have been granted access. See Viewing Group and Application Access.
My Requests View your requests for access to groups and applications. See Viewing Group and Application Access Requests.

Identity Cloud Service Console

Depending on your administrator type, use this console to manage users, groups, applications, administrative settings and security settings, customize the service, and run reports.

Oracle Identity Cloud Service provides you with a Navigation Drawer to maximize the real estate of the Identity Cloud Service console.

To display the Navigation Drawer, click the Action menu Action menu in the upper-left corner of the console. You'll see a listing of all folders and pages that compose the console.

Click a folder to see the pages associated with the folder. Then, click the menu item that represents the page that you want to display in the Identity Cloud Service console.

To hide the Navigation Drawer, click the Action menu Action menu again.

The following table describes the key elements shown in the Identity Cloud Service console.

Page Description
Dashboard Use this introductory page for the Identity Cloud Service console to access the Oracle Identity Cloud Service documentation library, videos, tutorials, the dashboard, reports, and links that administrators use frequently.
Users Create, manage, and remove user accounts. See Managing Oracle Identity Cloud Service Users.
Groups Create, manage, and remove groups. See Managing Oracle Identity Cloud Service Groups.
Applications Create, manage, and remove applications. See Managing Oracle Identity Cloud Service Applications.
Jobs Review the overall status of all jobs, the details for a specific job, and download a job file. See Viewing Jobs and Job Details.
Reports Run user, application, and diagnostic data reports. See Running Oracle Identity Cloud Service Reports.
Settings Set up and manage default settings, trusted partner certificates, notifications, password policies, branding, bridges, diagnostics, session settings, and self-registration.
Default Settings Specify whether users can set their own password recovery email address, the default tenant locale, and the default tenant contact information for an identity domain. See Changing Default Settings.
Partner Settings Add, manage, and use trusted partner certificates. See Managing Oracle Identity Cloud Service Trusted Partner Certificates.
Notifications Customize and use notifications. See Customizing Oracle Identity Cloud Service Notifications.
Password Policies Set, test, modify, and evaluate password policies. See Managing Oracle Identity Cloud Service Password Policies.
Branding Customize the Sign In page and brand the Identity Cloud Service console and notification templates by adding logos to them. See Customizing the Oracle Identity Cloud Service Interface.
Directory Integrations Create, manage, and remove bridges. See Managing Bridges for Oracle Identity Cloud Service.
Diagnostics Set the diagnostic type to capture operational logs. See Running Oracle Identity Cloud Service Reports.
Session Settings Specify the session expiration and the logout URL for an identity domain. See Changing Session Settings.
Self-Registration Create self-registration profiles to manage different sets of users, approval policies, and applications. See Managing Self-Registration Profiles in Oracle Identity Cloud Service.
Downloads Download software development kits (SDKs) to enable your mobile and Web applications to authenticate and integrate with Oracle Identity Cloud Service, the Oracle E-Business Suite (EBS) Asserter to integrate Oracle E-Business Suite with Oracle Identity Cloud Service, or the Secure Form Fill Client to configure Secure Form Fill for your applications. See Downloading Oracle Identity Cloud Service SDKs and Applications.
Security Set up and manage delegated administration, identity providers, identity provider policies, sign-on policies, network perimeters, Multi-Factor Authentication (MFA), MFA settings, and authentication factors.
Administrators After you create or import user accounts, delegate administrative responsibilities for these accounts. See Adding or Removing a User Account from an Administrator Role.
Adaptive Security Activate adaptive security, and add, manage, and use risk providers. See Managing Adaptive Security in Oracle Identity Cloud Service.
Identity Providers Add, manage, and use identity providers. See Managing Oracle Identity Cloud Service Identity Providers.
IDP Policies Create, manage, and remove identity provider (IDP) policies. See Managing Oracle Identity Cloud Service Identity Provider Policies.
Sign-On Policies Create, manage, and remove sign-on policies. See Managing Oracle Identity Cloud Service Sign-On Policies.
Network Perimeters Define network perimeters. See Managing Oracle Identity Cloud Service Network Perimeters.
MFA Enable and disable Multi-Factor Authentication (MFA), and configure MFA settings. See Managing Oracle Identity Cloud Service Multi-Factor Authentication Settings.
Factors Configure authentication factors for MFA. See Managing Oracle Identity Cloud Service Multi-Factor Authentication Settings.
Delegated Authentication Configure delegated authentication for bridges associated with Microsoft Active Directory domains. See Configuring Delegated Authentication in Oracle Identity Cloud Service.

My Services Dashboard

The My Services Dashboard displays a list of activated services that you are designated to manage for the selected identity domain.

You can view notifications, if any, on the Notifications banner. Notification timestamps are based on the time zone set in Preferences. If you haven’t set a preferred time zone, then notifications are displayed in Greenwich Mean Time (GMT).

The following table describes the key elements shown on the My Services Dashboard.

Element Description

The Action menu

Click the Action menu to display a menu containing three items:

  • Dashboard: Display the My Services Dashboard.

  • Users: Go to the Users tab of the Identity Cloud Service console. Perform user management tasks, such as creating, managing, and removing user accounts or any other tasks according to your administrator role. See Managing Oracle Identity Cloud Service Users.

  • Notifications: Go to the Notifications page of the My Services Dashboard. In this page, you can act upon any notifications that require your attention.

Account Name The account name specified during the Oracle Public Cloud Services account setup. Using the specified account name, the identity domain is created implicitly.

The Chat icon

Click the Chat icon to open the Chat with Us dialog box. In this dialog box, click the Live Cloud Chat link to contact the cloud advocacy team for Oracle Identity Cloud Service clarifications, assistance, technical and functional help, or any non-sales related questions.
Preferences

Open the Preferences dialog box. In this dialog box, you can set preferences for the My Services Dashboard, including display language, time zone, and notification preferences.

When you set your display language and time zone preferences, you can view the on-screen text and metrics in your selected language and based on your selected time zone.

<user name> Click the user name in the upper-right corner to display a menu containing the following items:
  • Help: Open help content for the My Services Dashboard.

  • My Profile: Go to the My Profile console.

  • About: Open the About My Services dialog box. This provides you with a listing of actions you can perform with the My Services Dashboard, including monitoring your service instances for Oracle Identity Cloud Service, performing administrative actions on these service instances, and viewing status and uptime details for the instances.

  • Diagnostics: Go to the Throughput Measurement page. In this page, you can test the maximum rate at which your service instances for Oracle Identity Cloud Service can process information.

  • Sign Out: Sign out of the My Services Dashboard.

Dashboard

Display the My Services Dashboard.

Users

Go to the Users tab of the Identity Cloud Service console.

Customize Dashboard

Select the services you want to display on the dashboard by marking them as favorites. Purged services will not be displayed in the list. Only a maximum of 15 services can be marked as favorites to be displayed on the dashboard.

By default, up to 15 services including services with single instances and entitlements with number of instances greater than 0 are displayed as favorites. To remove a service from the dashboard, unmark the service as a favorite in the list.

For each service, by clicking Show or Hide, you can always display or hide the service in the My Services Dashboard. Or, click Automatic to display the service in the My Services Dashboard automatically if it has one or more instances.

The Help icon

Click the Help icon to open help content for the My Services Dashboard.

Identity Domain

Select the identity domain associated with your service instances for Oracle Identity Cloud Service.

Important Notifications

See a counter of how many notifications require your immediate attention. Click the counter to display the Notifications page of the My Services Dashboard.

Oracle Identity Cloud Service tile

View the details and status of each service instance for Oracle Identity Cloud Service, including the service name and total number of instances. Each instance links to the Service Details page, where you can view billing metrics for the service instance. For nonmetered services, a short display name of the service type is displayed.

If you have multiple tiles on the My Services Dashboard, then you can also change the order that they appear. Hover over a tile, and then drag it to the desired location.

A status icon indicates the state of the service. For example, a check mark (in green) indicates that the service is in an active state.

Instance counts are displayed on the tiles (if available) and their status is indicated by a specific color:
  • Active, ready, or running instances (Green)

  • Instances that are new or not active. For example, initialized, disabled, failed, or termination-in-progress (Yellow)

  • Purged, canceled, terminated, suspended, corrupted, or unreachable instances (Red)

  • No (zero) instances (Grey)

Plus icon Minus icon

To show or hide information about the size of each service instance for Oracle Identity Cloud Service, click the Plus or Minus icon.

select metrics

Click this icon to display the Select Content dialog box, where you can select the billing metrics (Identity Cloud Service Basic - Enterprise User, Identity Cloud Service Standard - Enterprise User, and Identity Cloud Service Standard - Non-Enterprise User) that you want to display on the tile.

Metric data is displayed according to the time zone set in the Preferences dialog box. If a time zone isn’t specified, then metrics are displayed according to the browser’s time zone.

You can select up to three billing metrics for display.

The Action menu

To view details about the service instances for Oracle Identity Cloud Service, click the Action menu, and then click View Details.

My Apps

On the My Apps page, you can access all apps assigned to you.

You can sort these apps by their names or by the dates when they were granted to you. For organizational purposes, you can designate preferred apps as favorites for future easy reference and access. See Accessing My Apps for more information about the My Apps page.

2–Step Verification

Use this page to enroll in Multi–Factor Authentication (MFA) in Oracle Identity Cloud Service.

When you sign in to Oracle Identity Cloud Service, you’re prompted for your user name and password, which is the first factor. You’re then required to provide a second type of verification. This is called 2-Step Verification. The two factors work together to add an additional layer of security in Oracle Identity Cloud Service by using either additional information or a second device to verify your identity and complete the login process. See Managing 2–Step Verification from the Self-Service Console for more information about the 2–Step Verification page.

View Service Details

To view status, uptime, and utilization data for Oracle Identity Cloud Service, use the Service Details page. You can also complete administration tasks, such as creating, modifying, copying, and deleting service instances, and accessing the Identity Cloud Service console. .
  1. In the My Services Dashboard, make sure the Oracle Identity Cloud Service tile is active.
  2. Click Identity Cloud Service to open the details page for Oracle Identity Cloud Service. The Overview tab is in focus, which lists all available service instances.
  3. Click the triangle next to Service Details: Oracle Identity Cloud Service to see the following:
    • Category: The category of the plan (for this example, Oracle Identity Cloud Service).
    • Data Center Jurisdiction: The classification and time zone of the plan (for example, a U.S. Commercial plan classification with a Pacific Standard time zone).
    • Cloud Account Name: The name of the identity domain associated with your Oracle Identity Cloud Service account (for example, idcs101).
    • Cloud Account Id: The ID of the identity domain associated with your account (for example, idcs101).
    • Subscription: The classification type of your subscription (for example, Paid).
  4. To view more information about service details for Oracle Identity Cloud Service, click each tab.
    The following table provides a brief description of each tab.
    Tile Description
    Overview
    • View additional information about the service, including plan, service dates, subscription ID, data center, and status.

    • View service instance details, including service type, instance ID, service administrator, and so on. You can also click links to go to the Identity Cloud Service console.

    Billing Metrics View a time-range-based graph containing the metrics relevant to the type of service purchased. You can add graphs to plot and compare data with the same metric units. You can also export usage data displayed on the graph to a comma-separated values (CSV) file.
    Resource Quotas

    Resource Quotas: View the purchased quotas and the available balance for your resources.

    Alert Rules: Create, modify, and delete rules that limit usage and alert administrators when usage exceeds the configured limits.

    Business Metrics View the usage data in the form of a graph. The data is collected per day for the current service for the past 7 days (by default). You can add graphs to plot and compare data with the same metric units. You can also export usage data displayed on the graph to a CSV file.
    Documents

    Specify a date range for a service or for service instances, and then download the reports.

    This tile is visible only when reports for different metrics are available.

    Status View a history of the service up times, planned outages, and service incidents in a monthly, quarterly, or yearly view.

Find Your Oracle Identity Cloud Service Tenant Name

Use the Service Details page to locate the Oracle Identity Cloud Service tenant name (also called the identity domain ID). You need this tenant name if you are attempting to access a PaaS product that is integrated with Oracle Identity Cloud Service using the REST APIs.

  1. From your My Services dashboard, click Identity Cloud.
  2. In the Additional Information section of the Overview tab, copy the tenant name from the Identity Service Id field. The tenant name begins with the characters idcs- and then is followed by a string of numbers and letters, for example, idcs-6572bfeb183b4becad9e649bfa14a488.

    Tip:

    Alternatively, the Oracle Identity Cloud Service tenant name appears in the browser URL when you click My Services to log in or if you click Open Admin Console from the Service Instances section.