Use the Oracle Mobile Authenticator App as an Authentication Method

After you enroll the Oracle Mobile Authenticator (OMA) app as a 2–Step Verification method, use it to provide a second method of verification to securely log in to applications.

  1. Enter your user name and password in an MFA-protected environment.
    The 2-Step Verification page appears, and then you are prompted for your second verification method.
  2. The authentication method that appears depends on the MFA method that your administrator enabled:
    If your administrator enabled both Mobile App OTP and Mobile App Notification, Mobile App Notification is the default method pushed to your phone for authentication.
    1. Mobile App OTP

      To avoid clock skew, which is the time difference between the server and your device, make sure that your device clock is synchronized. The maximum allowed time difference is 90 seconds.

      • You are prompted to enter the passcode that is generated by the OMA app on your mobile device.
      • Tap the OMA app on your device to launch it.
      • Tap the account for which you want to generate a new OTP. An OTP for the account appears, and the countdown begins until a new OTP is automatically generated.
      • Enter or paste that passcode into the Passcode box on the 2-Step Verification page, and then click Verify.

    2. Mobile App Notification
      • You are prompted to open and respond to the notification that was sent to the OMA app on your mobile device.
      • Open the notification in the OMA app, and then tap Allow.
  3. (Optional) Select the Trust this computer for _ days check box (if enabled by your administrator) to skip providing a second method of authentication for the number of days indicated when you log in from the same device. The number of days is defined by your administrator.
  4. (Optional) If you are unable to use the OMA app, for example, you don’t have your phone with you, click Show alternative login methods to use an alternative method to verify your identity.

    Note:

    You must have previously set up more than one verification method, such as using a bypass code that you previously generated and stored in a safe place. If you haven’t set up more than one verification method, you can call the help desk and have a bypass code generated for you.
  5. (Optional) You can also select Show alternative login methods to change your default verification method.
    1. Click Show alternative login methods. All 2–Step Verification methods that you are enrolled in appear in the Alternative login methods section.
    2. Select a different verification method. You are then prompted to enter the required verification for that method.
    3. Enter the required verification.
    4. Select the Make this my default method check box to set this 2-Step Verification method as your default. The next time that you log in, you are prompted to verify your identity using this method of verification.