Trigger Request Page

The Request page appears in the Adapter Endpoint Configuration Wizard when an Oracle Commerce Cloud Adapter connection is used as a trigger. The Request page lists business objects available in Oracle Commerce Cloud web hooks.

You can select the business object to send as a request to Oracle Integration and then from Oracle Integration to the invoke endpoint. The endpoint is always configured as a POST action. Oracle Commerce Cloud Adapter can map errors thrown by some other systems back to Oracle Commerce Cloud.

Element	Description
Oracle Commerce Cloud Business Objects	Select the business object that you want to send to the target system. These are the available business objects: Account Assets: Returns the services associated with a set of accounts or a single service when the record ID is present. ASA Additional Properties: Retrieves additional properties for display in the Assisted Selling Application user interface. Asset Actions: Returns action details associated with particular assets. Cancel Order: The order that is cancelled in Oracle Commerce Cloud can be sent to external systems. Calculate Shipping: An Oracle Commerce Cloud web hook that returns shipping cost information from a third party source. Catalog and Price Group Assignment: Assign catalogs and price groups based on rules set in an external system. Contact Accounts: Returns billing, customer, and service account information associated with the current profile. Custom Currency: Used for custom currency payments. Data Export: The data export details in Oracle Commerce Cloud. Data Import: The data import details in Oracle Commerce Cloud. External Pricing: An Oracle Commerce Cloud web hook that validates pricing with pricing from a third party source. External Promotions: External promotion details can be requested by Oracle Commerce Cloud. External Tax Calculation: This event is triggered at the checkout page to get the tax for the cart from any external service. Idle Cart: The details of the abandoned cart in Oracle Commerce Cloud. This includes the cart information and the profile details for logged in users. When the cart is left idle the corresponding web hook in Oracle Commerce Cloud is triggered. Non PCI Return Request Validation: Functional web hook that can call an order management system (OMS) or similar system and determine whether the order and/or items in the order are eligible for returns. Order: The details of the order created in Oracle Commerce Cloud. The order includes item and shipment details. When an order is submitted in Oracle Commerce Cloud, the corresponding web hook in Oracle Commerce Cloud is triggered. Order Approvals: Checks if the order requires approval. Organization: The details of the B2B organization can be fetched using this webhook. Organization Request: The details of the organization request created by Oracle Commerce Cloud. Profile: The details of a customer profile created in Oracle Commerce Cloud. This includes details such as the email, first name, and last name of the customer. When a new user is registered or an existing user is updated in Oracle Commerce Cloud, the corresponding web hook in Oracle Commerce Cloud is triggered. Publish Event: The publish event details in Oracle Commerce Cloud. Request Quote: The details of the quote requested by Oracle Commerce Cloud to external CPQ systems. Redact Order: Notifies an external system that an order has been redacted. Return: The details of the return request created against an order in Oracle Commerce Cloud. The details that are included are original order details, return submitted date and the commerce details. When a return is created, the corresponding web hook in Oracle Commerce Cloud is triggered. Shopper Profile Delete: A registered shopper has been removed. Shopper Profile Update: The details of a customer profile being updated in Oracle Commerce Cloud. Update Quote: The updated quote is sent by Oracle Commerce Cloud to external CPQ systems.

Element

Description

Oracle Commerce Cloud Business Objects

Select the business object that you want to send to the target system. These are the available business objects:

Account Assets: Returns the services associated with a set of accounts or a single service when the record ID is present.
ASA Additional Properties: Retrieves additional properties for display in the Assisted Selling Application user interface.
Asset Actions: Returns action details associated with particular assets.
Cancel Order: The order that is cancelled in Oracle Commerce Cloud can be sent to external systems.
Calculate Shipping: An Oracle Commerce Cloud web hook that returns shipping cost information from a third party source.
Catalog and Price Group Assignment: Assign catalogs and price groups based on rules set in an external system.
Contact Accounts: Returns billing, customer, and service account information associated with the current profile.
Custom Currency: Used for custom currency payments.
Data Export: The data export details in Oracle Commerce Cloud.
Data Import: The data import details in Oracle Commerce Cloud.
External Pricing: An Oracle Commerce Cloud web hook that validates pricing with pricing from a third party source.
External Promotions: External promotion details can be requested by Oracle Commerce Cloud.
External Tax Calculation: This event is triggered at the checkout page to get the tax for the cart from any external service.
Idle Cart: The details of the abandoned cart in Oracle Commerce Cloud. This includes the cart information and the profile details for logged in users. When the cart is left idle the corresponding web hook in Oracle Commerce Cloud is triggered.
Non PCI Return Request Validation: Functional web hook that can call an order management system (OMS) or similar system and determine whether the order and/or items in the order are eligible for returns.
Order: The details of the order created in Oracle Commerce Cloud. The order includes item and shipment details. When an order is submitted in Oracle Commerce Cloud, the corresponding web hook in Oracle Commerce Cloud is triggered.
Order Approvals: Checks if the order requires approval.
Organization: The details of the B2B organization can be fetched using this webhook.
Organization Request: The details of the organization request created by Oracle Commerce Cloud.
Profile: The details of a customer profile created in Oracle Commerce Cloud. This includes details such as the email, first name, and last name of the customer. When a new user is registered or an existing user is updated in Oracle Commerce Cloud, the corresponding web hook in Oracle Commerce Cloud is triggered.
Publish Event: The publish event details in Oracle Commerce Cloud.
Request Quote: The details of the quote requested by Oracle Commerce Cloud to external CPQ systems.
Redact Order: Notifies an external system that an order has been redacted.
Return: The details of the return request created against an order in Oracle Commerce Cloud. The details that are included are original order details, return submitted date and the commerce details. When a return is created, the corresponding web hook in Oracle Commerce Cloud is triggered.
Shopper Profile Delete: A registered shopper has been removed.
Shopper Profile Update: The details of a customer profile being updated in Oracle Commerce Cloud.
Update Quote: The updated quote is sent by Oracle Commerce Cloud to external CPQ systems.