Synchronize Campaign Cost Data Between Salesforce.com and SAP Concur

This use case describes how the SAP Concur Adapter is used to synchronize campaign cost data between Salesforce.com and SAP Concur in real-time.

  • A new campaign is created in Salesforce.com.

  • Campaign data is sent from Salesforce.com to the SAP Concur Adapter.

  • The SAP Concur Adapter sends the campaign data to SAP Concur.

  • Campaign data from Salesforce.com is used to populate the campaign name and campaign cost fields in an SAP Concur expense report.

  • When the campaign costs change in Salesforce.com, the updated data is sent to the SAP Concur Adapter and then SAP Concur where the expense report is updated.