Recover from a CLOUD-0005: Unable to Establish Connection Error
If you receive the following error:
CLOUD-0005: Unable to establish connection.
Please check connection parameters ยท IO Error: Invalid connection string format, a
valid format is: "host:port:sid" and the Service Name contains HYPHEN "-"
Perform the following steps:
-
Check if the service name can be modified to remove the hyphen (
-
). -
If you cannot remove the hyphen, prefix the host name in the database connection with
//
(for example,//host.test.com
).