Description of the illustration OEC-NS-subsidiary-integration1.png

This image shows the Subsidiary Integration Flow - Fetch Customer Record from NetSuite. This flow is triggered by a REST service in the main integration flow. As a parameter, it receives the PartyId (AccountId) of the customer record associated with the opportunity won in Oracle Engagement Cloud. Using this parameter, the flow checks if the corresponding customer record exists in NetSuite. If the record exists, it returns the internal ID of the record to the main flow. If the record doesn't exist (that is, if it's a new customer), the flow fetches the account details of the customer record from Oracle Engagement Cloud and creates a new customer record in NetSuite. Finally, it returns the internal ID of this record to the main flow.