You can deactivate an integration to stop it from processing any new messages. If you want to modify an active integration, you need to deactivate it first.
- In the left navigation pane, click Home > Integrations > Integrations.
- Go to the row of the integration you want to deactivate.To view only active integrations, select Active in the filter. You can also filter by integration name or integration type (prebuilt, customized, or developed) to narrow down the list.
- Click the icon to deactivate the integration.
- Click Deactivate in the dialog that appears. A
deactivation progress bar is displayed at the top of the dialog.
If the integration contains a business event subscription, a message is displayed asking if you want to delete the event subscription. If you select to delete the event subscription, the integration does not receive any events after it is reactivated. If you do not want to delete the event subscription, the events in this integration are resent if the integration is activated within six hours.