1 About This Recipe
Use this recipe to synchronize Salesforce accounts with ServiceNow companies.
Note:
This recipe is available as Salesforce — ServiceNow | Sync Accounts and Companies in Oracle Integration. Oracle provides this recipe as a sample only. The recipe is meant only for guidance, and is not warranted to be error-free. No support is provided for this recipe.
Overview
This is an application-driven recipe that creates a company in ServiceNow when a new account is created in Salesforce. Also, whenever an account in Salesforce is updated, the recipe updates the corresponding company in ServiceNow.
To use this recipe, you must install the recipe package and configure the connections and other resources within the package.
When a Salesforce account is created or updated, the integration flow of the recipe is triggered, and it creates or updates the corresponding company in ServiceNow. Basic data such as account name, phone, employees, and billing address are synchronized between Salesforce and ServiceNow platforms.