Troubleshoot Connectivity Issues

Troubleshoot connectivity issues with the Oracle SOA Suite Adapter.

Determine the URL to Use for the SOA or Service Bus URL Field on the Connections Page

The format to specify is:

protocol://host:port

Where:

• protocol: Specify either HTTP or HTTPS, depending on the Oracle SOA Suite configuration.
• host and port: Specify the host and port through which the Oracle SOA Suite/Oracle Service Bus flows are accessible.
  • Check whether the Oracle SOA Suite/Oracle Service Bus flows are accessible through the following:
    • Load balancer host and port
    • Oracle Traffic Director (OTD) host and port
    • Cluster frontend host and port
  • In case of a standalone Oracle SOA Suite/Oracle Service Bus instance with no configured load balancer/OTD, check whether the Oracle SOA Suite/Oracle Service Bus flows are accessible through:
    • Managed server host and port
    • Administration server host and port
• Connectivity agent: Configure and use the connectivity agent if the above URL is not publicly accessible.

SSL Handshake Issues

Check if the SSL certificate is correctly configured. Here are a few resources that can help:

• Oracle SOA Suite (on-premises) SSL configuration steps:
  • Configuring SSL (12.2.1.4 | 12.2.1.3) in Administering Oracle SOA Suite and Oracle Business Process Management Suite
• Oracle SOA Cloud Service SSL configuration steps:
  • Configure SSL for an Oracle SOA Cloud Service Instance in Administering Oracle SOA Cloud Service
• Oracle SOA Suite on Marketplace SSL configuration steps:
  • Set Up Oracle SOA Suite to Use CA-Verified SSL Certificates (without load balancer) in Oracle SOA Suite on Marketplace