Deactivate a Model

You can deactivate an active Insight model to stop gathering metrics from the business process defined by the model.

Insight Administrators, Business Users/Analysts, and Integration Architects can deactivate models.

To deactivate a model:

  1. On the Models page, hover your cursor over the model you want to deactivate and click Deactivate icon.
  2. In the Deactivate Confirmation dialog, click Deactivate.

    Deactivation Confirmation dialog

If any of the following scenarios are encountered by the deactivation process, the Deactivate Errors dialog is displayed:

  • The business process instance to which a milestone is mapped has been deleted or is otherwise unavailable.

  • The connection to the business process instance to which milestones are mapped fails.

  • The business process instance to which milestones are mapped is no longer registered to the Insight instance.

To confirm deactivation of a model when presented with the Deactivation Errors dialog, click Deactivate Anyway.