A Agent Assessment Error Messages
Information related to the issue is displayed within the brackets.
Table A-1 Agent DB Assessments Errors
| Error Message / Error Code | Solution |
|---|---|
| Make sure the database credentials are correct. {} (6230) | See Define Oracle Database Credentials for more information on how to define and add Oracle Database credentials. |
| Check the SID to make sure it is correct. {} (6231) | See Entities Attributes and Properties for more information on how to find the instance name (SID) of your Oracle Database. |
| Check the database host/port configuration to make sure it is correct. {} (6232) | See Entities Attributes and Properties for more information on how to find the host and port information of your Oracle Database. |
| Check that the database user has proper grant privileges for the tables. {} (6233) | See Define Oracle Database Credentials for more information on how to grant the correct database privileges. |
| Check that the database user has sufficient privileges to run custom rule checks. {} (6236) | See Define Oracle Database Credentials for more information on how to create a new Oracle Database Credential and grant the correct database privileges for custom rule sets. |
Table A-2 General Agent Assessment Issues
| Error Message / Error Code | Solution |
|---|---|
| Check the engine configuration path exists on the agent. {} (6260) | See Configure Benchmark Engines to edit the engine's parameters. |
| Agent returned no result data. {} (6235) | Make sure the assessment is running with the correct entities. |
| The custom rule returned no output. {} (6251) | Make sure the assessment is running with the correct entities and the custom rule is not empty. |
| Corrupt data returned by the agent. {} (6252) | Reinstall the agent. |
| Result exceeded the maximum result size. {} (6253) | The number that appears indicates the file size in MB that was truncated from the output. |
|
Agent was unable to execute the assessment. Check agent configuration. {} (6254) |
Occurs if Oracle Configuration and Compliance was
unable to execute the assessment due to a configuration issue. e.g.
Failure to specify wallet credentials, incorrect wallet
credentials.
Specific reason message is propagated from the agent framework: e.g. Agent was unable to execute the assessment. The credential named emcosComplianceCred for the omc_host_linux.example.oracle.com entity does not exist. |
| Required agent files are missing. {} (6255) | Reinstall the agent. |
| Check that the agent user has executable permissions. {} (6256) | Make sure the user has expanded privileges. |
Table A-3 SCAP Assessment Errors
| Error Message | Solution |
|---|---|
| The SCAP benchmark file version is not present on the agent OS. {} (6257) | Run the assessment with the correct SCAP benchmark. |
| There was a problem executing the SCAP operation on the agent. Try running the command manually. {} (6258) | Try running the command manually from the command line where the agent is installed. |
| The SCAP benchmark version on the agent may not match the rule set version. {} (6259) | See Appendix: Rule Sets for the list of supported rule sets by Oracle Configuration and Compliance. |