Host Prerequisite Validation
When installing a Cloud agent on a host, prerequisite validation checks are run. This can result in agent installation error messages shown in the following table.
| Error Code | Message | Cause | Effect | Remedy |
|---|---|---|---|---|
|
OMCAGNT-4500 |
OMCAGNT-4500: Host (Linux): Error occurred during prerequisite check process. |
Unexpected Error during validation code execution |
Validations didn't run |
NA |
|
OMCAGNT-4501 |
OMCAGNT-4501: This operating system [os] is not supported for host monitoring. |
Is the OS supported for monitoring? |
No validations for unsupported OS. |
NA |
|
OMCAGNT-4502 |
Host (Linux): The file [filePath] required by metric group MG cannot is either unavailable or the user agentUser doesn't have read permissions. Host (Solaris): The file [filePath] required by metric group MG cannot is either unavailable or the user agentUserdoesn't have read permissions. Host (AIX): The file [filePath] required by metric group MGcannot is either unavailable or the user agentUserdoesn't have read permissions. |
agentUser cannot access file given by path filePath. |
Collection of metric group MG would be affected |
Make sure agentUser can read filePath |
|
OMCAGNT-4503 |
Host (Linux): The command [command] required by metric group MGis either unavailable or the user agentUser doesn't have execute permissions. Host (Solaris): The command [command] required by metric group MG is either unavailable or the user agentUser doesn't have execute permissions. Host (AIX): The command [command] required by metric group MG is either unavailable or the user agentUser doesn't have execute permissions. Host (Windows): The command [command] required by metric group MG is either unavailable or the user agentUser doesn't have execute permissions. |
agentUsercannot execute command |
Collection of metric group MG would be affected |
Make sure command is installed on the system andagentUser can execute it |
|
OMCAGNT-4504 |
Host (Linux): The execution of command [command] required by metric group MG has failed due to invalid parameters. Host (Solaris): The execution of command [command] required by metric group MGhas failed due to invalid parameters. Host (AIX): The execution of command [command] required by metric group MGhas failed due to invalid parameters. Host (Windows): The execution of command [command] required by metric group MG has failed due to invalid parameters. |
command execution failed because of invalid parameters provided |
Collection of metric group MG would be affected (This should not happen) |
NA |
|
OMCAGNT-4505 |
Host (Linux): The execution of command [command] required by metric group MG has timed out. Host (Solaris): The execution of command [command] required by metric group MGhas timed out. Host (AIX): The execution of command [command] required by metric group MG has timed out. Host (Windows): The execution of command [command] required by metric group MG has timed out. |
command validation failed because of time out. The execution didn't complete within 2mins. |
Collection of metric group MG may be affected if the agent collection task times out. |
NA |
|
OMCAGNT-4506 |
Host (Windows): The service Windows Management Instrumentation(WMI) required by windows host monitoring is not in running state. |
WMI Service is not running |
None of the Windows Host metrics would be collected |
Start WMI service - https://docs.microsoft.com/en-us/windows/desktop/wmisdk/starting-and-stopping-the-wmi-service |
|
OMCAGNT-4507 |
Host (Windows): Failed to get status of service Windows Management Instrumentation (WMI) required by windows host monitoring. |
Failing to get WMI service status |
Validations not run. |
NA |
|
OMCAGNT-4508 |
Host (Windows): The WMI class [class] required by metric group MG is not available for user agentUser. |
WMI command class class is not available for the use ragentUser |
Collection of metric group MG would be affected |
Reload performance counters Lodctr /R More details at: |
|
OMCAGNT-4509 |
Host (Windows): The check for WMI class [class] required by metric group MG has timed out. |
WMI class class validation timed out. The execution didn't complete within 2 minutes. |
Collection of metric group MG may be affected if the agent collection task times out. |
NA |