Known Issues for Oracle Cloud Infrastructure Process Automation

Learn about the issues you may encounter when using the current version of Oracle Cloud Infrastructure Process Automation.

Topics:

Analytics issues

The following issues are related to Analytics:

  • Analytics does not show some faulted structured processes.
  • The Analytics graphical view shows linkages for milestones of dynamic processes.
  • The Analytics graphical view shows links for non-dependent activities of dynamic processes.
  • When you invoke an application with a timer and boundary event, the Analytics engine does not report the timer event's average time and the boundary event's activity is shown as in progress even though the process is completed.
  • The Analytics graphical view of dynamic processes shows incorrectly that manually activated global activities and stage is linked to other stages.
  • Terminal end event does not get linked to the activity node in the graphical view on the Analytics page.
  • Clicking elements on the Analytics page in a Safari browser doesn't navigate to the Tracking page.

Connector issues

The following issue is related to connectors:

Issue while using the OCI Signature security policy: Any call using OCI signature policy with passphrase fails and results in error.

Clone issues

The following issue is related to cloning applications:

  • When you clone an application with a different name and activate it, the cloned application retains the old name.

Form issues

The following issues are related to forms:

  • When you edit a web form that was upgraded to Gen 3, Process Automation displays Something went wrong error message.
  • Resizing a read only text field does not show the full text in the text box.
  • On a Chrome browser, the submit event allows the user to reject the form or request for more information even if a mandatory field is not filled.
  • When you change the browser language to Japanese, auto binding of user interface components may not work correctly.
  • Activating the imported recipe Approve Quote Discount recipe fails because the form references a stylesheet that does not exist in the project.

    Workaround: Before activating the recipe, open the form that results in an error. Navigate to the CSS and import a new CSS to apply.

  • Detaching nested forms that contain JSON objects result in duplicate objects.

Intermittent attachment download issues

The following issue occurs intermittently for document download:

  • Downloading attachments intermittently fails with the 403 File not scanned error. Retry doesn't work and the file download remains stuck.

Import Oracle Integration Generation 2 Process Application

The following issue is related to importing Oracle Integration Generation 2 process application:

  • When you import a Oracle Integration Generation 2 Process Application exp file, the migration report incorrectly reports that exclude participants in human tasks is not supported.

Parallel gateways issues

The following issue is related to parallel gateways:

  • An application that contains a parallel gateway and multiple inclusive gateways within may not work as expected due to converging gateways.

    As a workaround, you can add a dummy service task or a user task before the converging parallel gateway flows to ensure that the parallel gateway completes.

Process Automation Upgrade

The following issue is related to Process Automation upgrade:

  • During Process Automation upgrade, users may experience intermittent error messages.

    Workaround: Retry the operations.

Process issues

You may find the following issues with structured and dynamic processes while creating and configuring them in Designer, and running them in Workspace.

Subprocess

  • Altering the flow from a user task in an event subprocess to start event in event sub process or user task in event sub process results in failure.

Structured processes:

  • Runtime exception occurs when a process is invoked with missing attributes.
  • Clicking the Open Console button on a process automation instance opens an incorrect URL.
  • The getUserEmailFromId function does not appear on the process designer.
  • In the process designer, when you create a process and then create an integration using the Add Component palette, the newly created integration is automatically not added to Activities Canvas. User can refresh the browser to view the newly added Integration component in the Process activities Canvas.
  • When the draft mode of multi-instance human tasks and system tasks is enabled, the audit records incorrectly displays details of these activities.

Dynamic processes:

  • If you alter the flow of a decision model, the process instance remains in Active state even after the activity is completed.

REST API issues

The following issue is related to REST APIs:

Search APIs do not support unicode characters.

Search issues

The following issues are related to the new business search in the Tasks and Tracking pages:

  • For an administrative user, tasks assigned to non-existent users appear in the My tasks tab.
  • Search results page shows an inappropriate error message if the search includes unused service instances and if tasks do not exist.
  • Active instances do not appear on the tracking page when searched using the defined fields.
  • On the tasks and tracking pages, there maybe a mismatch in the number of tasks and instances that appear as compared to the previous release.
  • Search for instances using the business key as free text search may not give the correct results.
  • Dynamic process instances search using the business key and the * wildcard character may not give the correct results.
  • Searching for tasks may not display the correct results if the browser language is changed to German.
  • Search for instances and tasks that have one or more assigned members doesn't give results.
  • When there are no tasks and process instances, search functionality displays an incorrect error message.

User task issues

The following issues are related to user tasks:
  • If you assign a task to a user, activate and invoke the process at runtime, and the user is later deleted in IDCS, then the Assignee details are shown as IDENTITY-NOT-FOUND found in Task details and in audit details pages.
  • Expired tasks do not appear in the assigned tasks tab of the user. As a workaround, you can view the expired tasks using the Started by me filter.
  • When a task payload is modified, the audit API does not show the changes.
  • The approverUserName variable has been incorrectly mislabeled as approverName.

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