Requirements

The minimum requirements to use Oracle Pulse are:

• A valid My Oracle Support account.

• At least one Managed Cloud support identifier (SI) associated with this My Oracle Support account.

Additionally, you must have the following My Oracle Support privileges to perform specific tasks:

Task	Required Privilege(s)
See incidents at Customer or Service Level	Your My Oracle Support account has the ViewSR privilege for your organization.
See changes at Customer or Service Level	Your My Oracle Support account has the ViewRFC privilege for your organization.
See transactions at Customer or Service Level	BTM has been enabled for your organization.
See Business Insight reports at Customer Level	Business Insight has been enabled for your organization.