User's Guide Using the Availability Reports 7 Using the Availability Reports Use the Availability link in the navigation menu to see availability reports across all services and environments, as explained in the following sections: Availability - General Aspects Accessing the Availability Dashboard Navigating the Availability Dashboard Analyzing Service Status Analyzing Availability Event Count Analyzing Outage Duration Analyzing Availability Trends Viewing Outage Details Searching for Records Viewing Data for a Group of Services