This table summarizes the division of roles and responsibilities for Oracle SOA Cloud Service.
R=Responsible, A=Accountable, C=Consulted, I=Informed
|Task||Oracle's Role||Customer's Role||Comments|
All lifecycle operations:
Customer provisions the Oracle SOA Cloud Service instance and is responsible for all lifecycle operations.
Customer manually applies operating system, Oracle SOA Cloud Service, and MFT patches.
|High availability||C||R, A||Oracle provides necessary capabilities for HA/DR/replication. Customer is responsible for incorporating them into their solution.|
|Disaster recovery||C||R, A||Oracle provides necessary capabilities for HA/DR/replication. Customer is responsible for incorporating them into their solution.|
|Security and compliance||R, A||R, A||
Oracle is responsible for security and compliance of the underlying shared infrastructure.
Customer is responsible for securing the service endpoints and console URLs exposed by the individual services.
|VPN configuration||C||R, A|
|VPN monitoring||C||R, A|
|Service monitoring||C||R, A|
|User setup, roles and permissions||C||R, A||Customer is responsible for user credentials. Applications are maintained and managed by the customer.|
|Maintenance notifications||R, A||I||
Customer must subscribe to Oracle security notifications.
Oracle publishes security notifications to subscribed customers.
|Source control and continuous delivery||C||R, A|
|Customer composites and projects||C||R, A|
|Overage tracking and management||C||R, A|