Problems with Oracle Business Activity Monitoring (BAM)

Problems related to the BAM Cluster service type in Oracle SOA Suite on Marketplace can occur.

The following issues are present in Oracle SOA Suite on Marketplace in a multinode BAM cluster environment:

• A BAM dashboard is blank, displaying no data.

  Workaround: Create and use ADF-based BAM dashboards. JET-based dashboards are not certified for a multinode BAM cluster.

• Time-based and KPI alerts do not trigger.

  This issue occurs when a node fails in a multinode BAM cluster.

  Workaround: None. As soon as all nodes are active again, all alerts will trigger.

• Data in BAM dashboards does not update.

  Workaround: Use a supported browser: Chrome or Internet Explorer 11+. Other browsers, such as Firefox, are not certified for a multinode BAM cluster.

The following issues are present in both Oracle SOA Suite on Marketplace in Oracle Cloud Infrastructure and Oracle SOA Suite on-premises:

• When creating a new Key Performance Indicator (KPI) in BAM Composer, if you change the Threshold value to a non-default value, then you may receive an error when you click create message or select user.

  Workaround: Apply patch 31466508.

• If JET-based business views are used in a BAM dashboard, then enabling active data will not reflect any changes made to data objects in the BAM dashboard.

  Workaround: None.

• Oracle SOA Suite does not support BAM time-based alerts associated with business queries.

  Workaround: Apply patch 30334074.