Problems with Oracle Business Activity Monitoring (BAM)

Problems related to the BAM Cluster service type in Oracle SOA Suite on Marketplace can occur.

Note:

Currently, Oracle SOA Suite 14c (14.1.2.0) does not support B2B Cluster and BAM Cluster.

The following issues are present in Oracle SOA Suite on Marketplace in a multinode BAM cluster environment:

• A BAM dashboard is blank, displaying no data.

  Workaround: Create and use ADF-based BAM dashboards. JET-based dashboards are not certified for a multinode BAM cluster.

• Time-based and KPI alerts do not trigger.

  This issue occurs when a node fails in a multinode BAM cluster.

  Workaround: None. As soon as all nodes are active again, all alerts will trigger.

• Data in BAM dashboards does not update.

  Workaround: Use a supported browser: Chrome or Internet Explorer 11+. Other browsers, such as Firefox, are not certified for a multinode BAM cluster.

The following issues are present in both Oracle SOA Suite on Marketplace in Oracle Cloud Infrastructure and Oracle SOA Suite on-premises:

• When creating a new Key Performance Indicator (KPI) in BAM Composer, if you change the Threshold value to a non-default value, then you may receive an error when you click create message or select user.

  Workaround: Apply patch 31466508.

• If JET-based business views are used in a BAM dashboard, then enabling active data will not reflect any changes made to data objects in the BAM dashboard.

  Workaround: None.

• Oracle SOA Suite does not support BAM time-based alerts associated with business queries.

  Workaround: Apply patch 30334074.