Troubleshooting the Installation

If you experience issues when installing Oracle Visual Builder Add-in for Excel, follow the steps here to identify and resolve issues.

• Review the software dependencies to verify that all prerequisite software is installed.
• Make sure you're on a supported platform.
• Run the installer make sure you have the latest version of the add-in.
• If you don't have elevated (admin) privileges, use the current user installer.
• If you need additional support, generate an installation log and provide it to Oracle Support for review.